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Smart meters

All about smart meter installations, compatibility, plus how to get the most out of your smart meter and In-Home Display

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Smart Meters and In Home Displays - Topic Hub

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553 Topic threads
Tim_OVO
Community Manager
Tim_OVOCommunity Manager
posted in Smart meters
Can OVO Energy fit a smart meter if I have an Economy 7 meter?

 Updated on 27/05/24 by Abby_OVOIn short - yes! We can fit SMETS 2 (S2) smart meters for Economy 7 (Eco 7) set ups, including those requiring a 5th port/terminal connection, such as underfloor heating or storage heaters - More info on this here. Still not sure that your set up is suitable for a smart meter? Leave a comment below for more help. OVO member but not got a smart meter yet? - Book today! Interested but not yet an OVO member? - Check out our plans!

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New Member*
7 years ago
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New Member*
Jenny1New Member*
Posted in Smart meters
Our smart meter battery run out after just 1 year - is this normal?

Hi Ovo, Our gas supply suddenly cut out last week and a king and helpful Ovo support line worked out that our smart meter battery had run out after just 1 year! They came and changed it and everything seemed great. Today I've had a phone bill for £40!! For speaking to Ovo for 15 minutes!!! This is horrendous Ovo!! It wasn't our fault a battery said to last 10 years lasted just 1!! Shocked.

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New Member***
7 years ago

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