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Best answer by Suzzie

Updated on 24/07/26 by Abby_OVO

 

I’ve just pressed all the buttons again and its sorted now thanks panic over 

 

If the same message appears on screen for you, and the above fix doesn’t work, please try turning the In-Home Display (IHD) off and back on again. 

 

If this still doesn’t work, please reach out to the Support Team for assistance. 

 

 

If you’re experiencing a different issue with the IHD, check out some of the topics below:

 

2 replies

S
Rank 1
SuzzieAuthorSolved
Rank 1
July 10, 2026

Updated on 24/07/26 by Abby_OVO

 

I’ve just pressed all the buttons again and its sorted now thanks panic over 

 

If the same message appears on screen for you, and the above fix doesn’t work, please try turning the In-Home Display (IHD) off and back on again. 

 

If this still doesn’t work, please reach out to the Support Team for assistance. 

 

 

If you’re experiencing a different issue with the IHD, check out some of the topics below:

 

    Ben_OVO
    Community Manager
    Ben_OVO
    Community Manager
    July 13, 2026

    Morning ​@Suzzie and thanks for your post. I’m happy to hear it’s sorted itself out, and we appreciate you coming back to let us know!

     

    Let us know if you ever have any other questions related to your smart meter or anything else, and you can find some really handy smart-related articles in our Forum Library section here.

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