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NickinHP
Rank 1
NickinHP
Rank 1
July 4, 2017
Solved

How to upgrade to a gas smart meter if I've got a large (U16) gas supply?

  • July 4, 2017
  • 21 replies
  • 6157 views
Hi,
I have a gas meter for my flat that was originally installed in the 1970s for the whole house with seven open gas fires. The house was sub-divided into four flats in the 1980s but I ended up with the original house meter for my flat.
I would like to install a smart gas meter from OVO Energy but it will not be possible as it is not a drop in replacement.
How do I first down grade to a smaller sized standard meter?
I have a gas boiler and gas hob in the flat only. The 3 gas fires are now disconnected.
Do I need to contact National Grid?
Thanks
Nick
Best answer by Tim_OVO

Updated on 07/10/25 by Ben_OVO

 

Great news that you’re keen to get a smart meter installed - there’s some great benefits in store for you!

 

Firstly it’s worth mentioning that in order to get a smart meter you’ll need to make some changes to your set-up, as we don’t offer a smart meter for large (U16) gas supplies. There are rare instances where a U16 smart meter might be installed, however OVO will not be able to communicate with it remotely.

 

If you no longer need a U16 meter you’ll be able to downgrade to a standard U6 gas meter.

 

In order to get this process started you’ll need to arrange a gas safe engineer to carry out a maximum load test. If it’s below 64.6 kWh, a downgrade will be possible, reach out to our support team who can advise of the next steps to get this arranged and a new smart meter installed!

 

OVO customer but not got a smart meter yet? - Book today!

Interested but not yet an OVO customer? - Check out our plans!

21 replies

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Blastoise186
Super User
Blastoise186Super User
Super User
November 20, 2024

If memory serves, OVO can’t reconnect anything after the meter. I think they can reconnect the Meter itself but it may have to then be temporarily capped until a Gas Safe Engineer does other checks on everything downstream and finishes the reconnection.

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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

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