How can I take an export reading from a Landis & Gyr E470 type 5533 smart meter?

I also consider that particular guide as highly important content that we cannot ever afford to lose. To help make sure it’s kept safe, I’ve submitted it to the Internet Archive Wayback Machine for safekeeping.

Obviously, while the live version continues to exist, that’ll be the link I’d use. But just to be safe, it’s also saved in the IA forever now. :)

Tim OVO and Blastoise 186:  Well done to both of you!… the instructions on the SO page actually worked!

I’ll keep them by by the meter to refer to in the future…...I wonder now if I should cancel the BG visit in April , or play the “daft laddie” and see if the visiting engineer actually knows how to instruct me..or find the meter is truly at fault...

So British Gas engineer came  today ( 5 weeks wait) to replace “faulty” meter.   Had no idea why he was called out . I explained the issue re reading export measurement and meeting Freezing when buttons pressed.   He explained that you have to be super patient to allow meter to catch up with commands entered.   Keep scrolling until you find “time” and then export reading is soon after that.

So the correct procedure is to follow the instructions on the SO energy site  ( see messages above-) but be patient . 

Im now a happier bunny!

many thanks to all who responded and helped out with my original query. Roll on with the Smart Energy payments and lets hope they begin to reflect the general costs of buying in for our suppliers

Hey, thanks for the tip @jaybell ! :)

This also suggests to me another example of how Landis+Gyr apparently can’t be bothered to design and build a decent meter and are too lazy to do proper UX (User Experience) testing, as I’m sure these bugs would have been squashed right from the start otherwise. Or at least, that’s how I see things anyway.

We’ll try to remember this tip in case anyone else asks for help with it. I hope you’re OK with me letting my friends on other forums know as well?

Hi all!

My girlfriend has the above meter and is looking to provide two meter readings to get started with Octopus energy.

However, following the instructions for all the different versions of the E470 have proven fruitless in getting to the R02 reading.

She lives in a block of flats where her and a neighbour have the 5533 version, whilst three other neighbours have the earlier 5424 version. Weirdly, these were all installed at the same time as part of a new build finished last year.

The instructions to get the R02 reading - press and hold B for 10 seconds before simultaneously pressing A - works on the neigbours 5424...but not on my girlfriends 5533!

Are there different operating instructions from the 5533? We've found plenty of YouTube videos for the earlier versions but nothing for the 5533.

Much appreciated for any help!

Thanks

Fin

  @Blastoise186 this looks like one for you.

Sorry! I got nothing! :(

Ok, I’m going to try and dig deeper into this one. Please bear with me as this may take anywhere between a few hours and a couple of days to try and figure out.

You should be able to scroll through the display by repeatedly pressing A (you shouldn't need to hold down button B ). You should get "Rate 01" then "Rate 02".

What happens when you repeatedly press A? Does it change the display?

Ok… Everything I’ve got so far suggests that it should be the same steps for the Type 5533 variant as it is for the others.

But this is why I so badly hate L+G - because all their stuff is named the same and it’s nearly impossible to know what tiny difference exists between variants.