Got the solar and whats next? Help with Economy 7 and single tarif meter setup

Hey ​@livingthedream 

I’m glad to hear you’ve already reached out to the Support Team about this and they gave you the correct advice on this. We don't currently have the capability to change smart meters from Single Rate to Economy 7, or vice versa. If this capability ever becomes available we’ll update the Forum accordingly so that everyone’s aware. You can find out more about this on our topics below:

If Economy 7 is something you really think you’ll benefit from, it might be worth having a shop around with other suppliers to see if they can offer that switch for you. 

Sorry it’s not the answer you were looking for here.

Its a shame that the only way to do this is to shop around with diferent supliers. I have done my install with OVO and have been told that this shoudnt be a problem by the installer. 

I have read up about this online and the conclusion i came to is that it is possible by simply pushing an update to the meter. What is the point of a smart meter if it cant be updated remotely?

Is it worth contacting my installer and speaking to him about this? He might be able to get this done for me?

Rafal

Hey ​@livingthedream 

I’m sorry it’s not the answer you were hoping for here. It’s not something we or the Support Team at OVO are capable of doing due to the internal systems in place, and not the smart meter itself. This is something they’ve been working on for some time as mentioned in the topics I linked, if you’ve not had a chance to check those out please do.

It’s not something an installer can complete either as they don’t have access to smart meter information that the supplier would have in order to complete such a change. As I mentioned, it may be something that another supplier could complete for you as all suppliers use different internal systems.