Enough space for a smart meter to be installed?

You can also remind them that the energy supplier for each flat owns the respective meter - and MUST be able to access the meter for the purposes of maintenance, meter replacements, emergencies and upgrades.

There are suppliers that won’t take kindly to deliberate obstructions or poor design that prevents them from doing so and this needs to be rectified. The Housing Association had an opportunity to design and build that meter cupboard properly and failed to do so, meaning it’s their fault and their responsibility to resolve it.

Be interesting to know if other tenants in the building have raised a query with the Housing Association about getting the room sorted so all occupants can have a smart meter. 

Hey @Dagiioq,

Welcome to the OVO Online Community,

Where are your meters located currently? (Or meter if you just have electricity). If they’re in a different location than inside the flat you’d need to get your meter(s) relocated before you could get a smart meter installed within the flat. 

This topic may be helpful to you:

I was discussing Smart Meters with your good self and as you might remember I sent photos of my utility cupboard located in the building of my abode.

I have since noticed that a Smart Meter has actually been fitted in the utility cupboard in the building of my abode, with this in mind I was wondering you had any new advise you found give, please advise?
 

Hi @matthewkevin84 , looking back (and remembering that this isn’t a direct communication channel to OVO), you were wondering about space for a smart meter. Presumably that’s now been sorted. 
The message on the card is confusing as there is a display (and reading) visible on the meter. 
You would normally just check that your account is set correctly with the new meter details and that after a short period, it begins to communicate and send reading that you can see on your account. 

Also, a request from me.

Please refrain from spamming all Forum Volunteers via Private Messages and posting multiple threads about the same question at the same time. We know when someone posts publicly - and we don’t need to have it blasted at full volume. You only need to post once, not 50 times.

Thanks

Hey @matthewkevin84,

I’m surprised to learn a smart meter was installed without your knowledge? We require someone over the age of 18 to be present when an appointment takes place.

I think it’s best to contact the support team to find out what’s happened here. 

No this Smart Meter is for another flat, it is not

for my flat! It is located in the utility cupboard of my abode directly next to the utility cupboard were my OVO meter is located.

When I originally posted on here re the OVO being unable to fit a Smart Meter in my flat I was not aware of this Smart Meter being fitted hence my new communications on here.

Ah my mistake, I understand now. Did you get any advice from @Lukepeniket_OVO?  

Hi,  Eon are insisting that i get a private electrician to make space in the cupboard for a new smart meter and isolator,  as my current one,  is at ‘end of life’.   Im not sure why they cannot remove their old meters, as this would allow space for the new unit.  The meters are not my property.  Is there anything  more I can say to Eon to get them to assist further.  thanks in advance….