Skip to main content
BPLightlog
BPLightlogBest Answer
Super User
April 12, 2025

Updated on 19/12/25 by Abby_OVO

 

Hi ​@VictoriaM , the electric smart meter (in your photo) doesn’t show any gas reading. You should look on the gas meter itself.

 

If the display looks blank, press a button and it should wake up. It will look something like this 

  • Gas meters have A, B and C. Pressing C will give you the menu and A & B will allow you to scroll through the options. The balance section is where you can check the reading (when you wake up the meter it should automatically default to the reading screen). Screen 1 - readings, active tariff price, standing charge, export reads, meter mode.

Or, if it’s a Honeywell meter

  • Press the middle button once or twice to access the reading. 

The following topics may also be helpful here if you’re still having any difficulty, or have a different meter type:

 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
View in thread

4 replies

BPLightlog
Super User
BPLightlogSuper UserBest Answer
Super User
April 12, 2025

Updated on 19/12/25 by Abby_OVO

 

Hi ​@VictoriaM , the electric smart meter (in your photo) doesn’t show any gas reading. You should look on the gas meter itself.

 

If the display looks blank, press a button and it should wake up. It will look something like this 

  • Gas meters have A, B and C. Pressing C will give you the menu and A & B will allow you to scroll through the options. The balance section is where you can check the reading (when you wake up the meter it should automatically default to the reading screen). Screen 1 - readings, active tariff price, standing charge, export reads, meter mode.

Or, if it’s a Honeywell meter

  • Press the middle button once or twice to access the reading. 

The following topics may also be helpful here if you’re still having any difficulty, or have a different meter type:

 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
    Rank 1
    VictoriaMAuthor
    Rank 1
    April 12, 2025

    Ah, so is it still the old dumb meter then? 

     

    Rank 1
    VictoriaMAuthor
    Rank 1
    April 12, 2025

    Ah, lightbulb moment. That is the smart gas meter. I didn’t realise there were separate ones. 

      BPLightlog
      Super User
      BPLightlogSuper User
      Super User
      April 13, 2025

      Ah, lightbulb moment. That is the smart gas meter. I didn’t realise there were separate ones. 

      Yes, they can each only measure what they’re supplying. So yours is like the one in the picture I added with the three buttons.

      Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
        Terms & ConditionsAccessibility statement

        OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

        OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

        OVO (S) Gas Limited is part of OVO Group Ltd