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Rank 2
July 9, 2022
Solved

Can I switch from an Economy 7 plan to a single rate plan without a smart meter exchange?

  • July 9, 2022
  • 56 replies
  • 7964 views

Hi I’m currently on an Econ 7 meter/tariff however my night usage has dropped significantly over the last year as I no longer use the night storage heaters (way too expensive).

I’m now thinking that I’d do better on a standard rate tariff. My current fix ends, end of Aug and OVO have offered me several tariffs, but I can’t access any non Econ 7 tariffs - and OVO seem to have closed their phone service today so I can’t ask that way.

I don’t have a smart meter (and don’t want one). 
Where can I access tariff rate fixes and current/predicted price please?

Best answer by Jess_OVO

Updated on 02/09/25 by Chris_OVO:

 

Unfortunately, we don't currently have the functionality to change Smart Meters from Single Rate to Economy 7, or vice versa. This is something we are looking to make possible in the future and we’ll keep you posted with any further updates here on the Forum!


If you’re on an Economy 7 plan and you’d like to switch to a new standard energy plan, just shop around for a plan in the usual way. If your meter needs to be changed, most energy suppliers will do that for you at no extra cost. So if you’ve got a traditional meter, it’s likely this will need changed first.

 

 

Economy 7 to Single Rate 

 

Although we're unable to physically change the functionality of meters right now. We can offer an Economy 7 to Single Rate plan! This means you’ll be paying the same rate for each register.

 

If this is something you’re interested in, please get in touch with our Support Team.


 

Single Rate to Economy 7 

 

At the moment as it stands, there's no way for customers who wish to switch their Smart Meters from Single Rate to Economy 7

 

For more on Economy 7, check out the OVO web page here.

56 replies

Jess_OVO
OVO Staff
Jess_OVOSolved
OVO Staff
July 11, 2022

Updated on 02/09/25 by Chris_OVO:

 

Unfortunately, we don't currently have the functionality to change Smart Meters from Single Rate to Economy 7, or vice versa. This is something we are looking to make possible in the future and we’ll keep you posted with any further updates here on the Forum!


If you’re on an Economy 7 plan and you’d like to switch to a new standard energy plan, just shop around for a plan in the usual way. If your meter needs to be changed, most energy suppliers will do that for you at no extra cost. So if you’ve got a traditional meter, it’s likely this will need changed first.

 

 

Economy 7 to Single Rate 

 

Although we're unable to physically change the functionality of meters right now. We can offer an Economy 7 to Single Rate plan! This means you’ll be paying the same rate for each register.

 

If this is something you’re interested in, please get in touch with our Support Team.


 

Single Rate to Economy 7 

 

At the moment as it stands, there's no way for customers who wish to switch their Smart Meters from Single Rate to Economy 7

 

For more on Economy 7, check out the OVO web page here.

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LuminessAuthor
Rank 2
July 11, 2022

Well, thanks for the standard response.

I don’t want a smart meter. I’m not obliged by law to have one.
Last year when I was considering switching away from Econ 7 one of your colleagues told me that I could switch to standard tariff and simply add the day & night rates together to give my monthly readings, which I ‘m happy to do.

LuminessAuthor
Rank 2
July 11, 2022

If you insist that the meter needs to change from duel rate to single rate, I would be happy to buy my own meter which I can buy for under £40……..

 

Blastoise186
Super User
Super User
July 11, 2022

If you insist that the meter needs to change from duel rate to single rate, I would be happy to buy my own meter which I can buy for under £40……..

 

Doing that opens up a HUGE can of worms to be honest. Even if OVO agrees to you doing that, you’ll have 50 years of red tape trying to get the thing approved for use. It’s not worth the hassle.

Well, thanks for the standard response.

I don’t want a smart meter. I’m not obliged by law to have one and have been advised against them for health reasons.

 

That’s all speculation and untrue. If smart meters affected your health, then so would pretty much every electrical and electronic device. You might want to check out https://smartme.co.uk 

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LuminessAuthor
Rank 2
July 11, 2022

Last year when I was considering switching to standard they told me that all I would need to do was add my day rate units and night rate units together and submit my reading monthly, as I do currently (separate of course).

As for your comments about health effects, none of your business really.

 

Blastoise186
Super User
Super User
July 11, 2022

Health matters aside, there’s still the matter of getting permission to have your own meter installed, the fact you’d probably have to pay to de-energise and re-energise the supply, pay a qualified installer to swap the meters out… The money adds up massively. You’re talking at least £300 by the time you’ve done all that.

If OVO agrees to install a non-smart meter, it’d also be a Non-Standard Installation for which OVO reserves the right to charge you for the job even if OVO provides said meter - and they are legally entitled to do so. It’s at least £160 if memory serves.

Alternatively, all suppliers will happily offer smart meter upgrades for free as the supplier will cover the cost of such upgrades.

Ultimately it’s your choice, I’m just a messenger at the end of the day.

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LuminessAuthor
Rank 2
July 11, 2022

I don’t ‘want’ to do that. I just don’t want a smart meter, that’s all. I’ve really no idea why that’s such an issue. They are not compulsory, it’s just that all providers have been ‘told’ to offer them.
Sighs……….

 

Blastoise186
Super User
Super User
July 11, 2022

Ultimately it comes down very heavily to supply and demand. Demand for non-smart meters has massively dwindled in recent years, so stocks of them have also been reduced to make way for smart meters. From my understanding, most of the remaining stock is for replacing faulty meters or other edge cases. But eventually they will run out. It’s a case of when, not if.

Suppliers can also force a smart meter on you under specific circumstances. I don’t have the list handy but setting an opt-out mostly just blocks marketing more than anything else.

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Jess_OVO
OVO Staff
OVO Staff
July 12, 2022

As an alternative to replacing your meter our Support Team may be able to offer a single rate plan where both your registers are charged at the same rate, @Luminess 

 

We'd still recommend considering a smart meter upgrade to avoid having to submit multiple readings each month. However this could be a temporary solution if you're not interested in a smart meter.

 

Bear in mind that if you opt for this work-around you may be limited in terms of switching to another single rate plan with another supplier as you'll still be listed as a dual rate customer on the national database.

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LuminessAuthor
Rank 2
July 12, 2022

This is exactly what I was hoping for Jess, thank you.