Updated on 12/11/25 by Ben_OVO
Hi @fraserlennon and welcome to the OVO online community.
Great question to ask here about the possibility of replacing your smart meters due to a landlord’s request. Our community volunteer, @Blastoise186 has hit the nail on the head with this advice:
Unfortunately, this is not possible unless there’s a very specific reason. I don’t think OVO or any other supplier would revert the meters back if it’s purely because the landlord doesn’t like them and I’d be curious as to what they mean by “practical reasons”.
It’s probably also worth mentioning that the meters belong to OVO and not to the landlord
As the bill-payer it’s up to you to decide if you want smart meters installed and, as these meters are technically owned by the supplier, we wouldn’t offer to remove them, even upon a landlord’s request. It’s worth assuring your landlord that having smart meters offers some great benefits for them. It removes the chance of usage or meter reading disputes when there’s a change of tenancy, as we should receive the readings automatically.
Hope this advice is helpful - let us know if you need any more help! 