Aclara SMETS2 smart meter communication hub lights - what do the flashing sequences indicate?

We’ve been discussing CV data elsewhere on the Forum.

Six months back we were looking at how this affects the accuracy of Bills.

And before that I showed how CV gets calculated within the kWh readings used on our bills.

Bio-gas is a good way of using energy from our food waste. But it still produces CO2 when burned in our homes. A bio-digester must add Propane to the mix, to ensure the CV is above 37MJ/Kg before it can be introduced to the main.

There are proposals to use Hydrogen. But on its own that has a CV of just 12MJ/Kg.

Worcester-Bosch are manufacturing “Hydrogen-ready” boilers in anticipation of this event occurring.

OK thanks for the explanation.

Guess we will have to wait until an OVO engineer can look into the problem.

"Thanks for taking the time to contact us, and for completing the smart meter health check. I have raised this with the smart team to investigate, and they will be in touch with in the next 10 working days so on or before the 11th September with the next steps."

I am hoping that OVO reset my WAN connection when 11th September arrives !

I have almost given up with smart meters (it's a pity they weren't as reliable as smartphones) and if nothing is done, I have decided to just give monthly meter readings like I used to do before.

It's just that I had problems when I was with ScottishPower on a SMETS1 meter.

I thought that with a SMETS2 meter, my problems would be sorted but the problem is just as bad !

This will be the S2 team that I mentioned. They’re best placed to try some back end fixes. HOWEVER, I can’t find my comment outlining that I had it passed onto them. I’m very confused. When looking at your activity history, @MikeE it also doesn’t seem to be working correctly. With every comment you made on this topic showing as 18 hours ago. I have raised this with Insided, the platform provider. 

I am glad you included the word *almost* - I can understand if you have battle fatigue with these issues. But your contributions here, when combined with the work of our S2 team, will help us work out what is the cause of this, and the best fix. 

Let’s see what happens this week…..

@Tim_OVO I just let off a bit of steam lol

I don't mind giving monthly meter readings if my smart meters just won't work as it's no problem now as I got rid of the box that my gas meter was in to try and help with my HAN signal.

Before I had to take the lid off and move my router when I wanted to take a meter reading.

I have moved my router a few feet so I don't have that problem anymore.

Fingers crossed that it will work again if not no worries it is what it is !

It's not the end of the World :)

Router?

What router?

Are we talking about an internet/WiFi connection?

@Tim_OVO Your comment is still in this thread at the top of this page in fact !

"Thanks both, @MikeE I’ve passed these two questions onto our smart ‘subject matter expert’. I’ll post back here when I get a reply. "

@Transparent Sorry for not explaining myself !

I wanted to switch to a smart meter system because I used to have to move my Sky router which was on top of the cupboard lid that enclosed my gas meter.

I am not that bothered about taking monthly meter readings now that I have got rid of the cupboard (including lid) and moved my Sky router a few feet from where the meter is situated as I suspect having my Sky router so close to my gas smart meter wasn't a good idea ?!

Yes I was talking about an internet/WiFi connection and nothing to do with my smart meter problem.

Ah… that was tricky for me to understand. My intuition took me along the path of assuming we were discussing some radio-wave interference between the router and the Comms Hub.

It didn’t occur to me that the router was sat on top of the old meter cupboard!

There’s a Westcountry tale with a similar twist:

A hiker was walking down a country road when he looked over a 5-bar gate. He was pleasantly surprised to see a farmer sitting on a 3-legged stool, milking a cow by hand.

“Good afternoon,” hailed the hiker.

“A’ernoon!” grunted the farmer.

“I wonder,” continued the hiker, “if you happened to know what time it is?”

“Aye,” said the farmer, placing his hand beneath the cow’s udder and raising it. “It be a quarter t’ four.”

“That’s amazing,” the hiker exclaimed. “You can tell the time by weighing up how much milk is still in the udder!”

“If ee say zo,” remarked the farmer. “But I fin’ it better t’ see yon church clock if I lifts t’udder out t’ way firz!”

Well my problem still hasn't been resolved. The WAN light is still flashing 7 times in high frequency mode indicating that the link has been broken and I haven't had a reply since sending the smart meter health check and the 10 working day deadline has now passed.

From now on I will just give OVO monthly meter readings on the last day of each month and they will have to go by my meter readings unless they still send out meter readers who report back to OVO with the actual meter readings ?!

I think that meter readings have now stopped to save money and what's the point in having them with the rollout of smart meters (when they work!)