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March 12, 2023
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3-Phase Smart Meter Install - Tariff and Billing

  • March 12, 2023
  • 18 replies
  • 3571 views

Hi All,

I’m interested in having a 3-phase smart meter installed. I’ve read current status with installs but had two questions re tariff and billing for when the time comes if you can help? 

  1. If I’m on a competitive fixed tariff at the moment that’s due to end later this year, will having a new meter installed mean I’m moved onto a new tariff? I expect not but never done this before. 
     
  2. I have 3-phase supplied to my house but I actually only use a single phase at 100A. Does the way metering works mean I won’t see a change in energy consumption and cost because the smart meter effectively adds the use across the 3 phases? Ie 3000 kWh on one phase, but 0 kWh on the other two = billed for 3000kwh? Plus a single standing charge as it’s one meter? I have a 3-phase “heritage” meter at present

Im eager to have one fitted in order to access smart tariffs in future for EV charging. Rationale for having 3-phase smart meter fitted was to future-proof in the event I do utilise the other phases.

Thank you! 

Best answer by Blastoise186

Updated on 07/11/25 by Chris_OVO:

Howdy @GettingThere !

Sure thing. I can answer these for you. :)

  1. Swapping the meter does not affect your tariff - you always remain on the same one you were on before unless the new meter is incompatible with that tariff (which is rare!).
  2. Yup! If your usage stays the same, so does the bill and one meter = one Standing Charge :)
    1. It’s a little complicated as to the number crunching, but the short version is that all three phases are added together and then combined to a single reading. So yes, P1 having 3,000 kWh + P2 having 100 kWh + P3 having 500 kWh = 3,600 kWh.
  3. I’ll ask the forum moderators to track your interest in an upgrade to Smart :)

 You can find our smart meter eligibility and FAQ’s here, and our up-to-date three-phase information in this Forum topic:

 

18 replies

Newcomer
May 9, 2023

@BPLightlog thanks, but definitely NOT what I wanted to hear if I've understood you correctly! In the summer we have lots of periods of consumption on phase 2 (swimming pool pump etc) with simultaneous excess solar export on phase 1, resulting in "free" running of the pool. If we were to be billed for all that phase2 import then life will become much more expensive! 

BPLightlog
Super User
Super User
May 9, 2023

@BPLightlog thanks, but definitely NOT what I wanted to hear if I've understood you correctly! In the summer we have lots of periods of consumption on phase 2 (swimming pool pump etc) with simultaneous excess solar export on phase 1, resulting in "free" running of the pool. If we were to be billed for all that phase2 import then life will become much more expensive! 

It does depend on the meter to some extent @salokin but that’s what I’ve understood so far. That’s also why the inverter being installed (in my install) has a system to feed back to the phases used.

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Newcomer
May 31, 2023

I have very nearly finished building a new house with ASHP and 7.8kw of solar with a 3 phase supply as required by National Grid locally. We move in on the 16thJune  and now need to commission all the systems. As an existing SSE customer at the new house I need to now change to a 3phase smart meter but told until we move to OVO it cannot be done. Who do I speak to, to order a meter change and install NOW. 

Hopefully easy to to but little time to spend on the phone to SSE for no actual progress.

Blastoise186
Super User
Super User
May 31, 2023

Hi @Chris F ,

You might be able to initiate a manual switch to OVO via https://switch.ovoenergy.com which would get you moved over pretty quickly. Once you’re on OVO, you can go ahead and get a Three-Phase Smart Meter via https://smart-booking.ovoenergy.com .

This is the fastest option I can think of.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
June 13, 2023

@BPLightlog I've now had several phone calls and email conversations with a Technical Assurance Manager at EDF who was interested to learn how my current system worked. He also confirmed that the import on the three phases and the export on the three phases are all recorded on separate registers. It is then up to the electricity provider to decide how to compose a bill from all the figures. He has passed the situation on to someone else to see if any sort of netting of import and export could be done in the back office when my bill would be put together. For the moment I remain on my non-smart meter but the switching off of the RTS signal next March continues to draw nearer.

I have drawn up some plans to move some loads between phases which would prevent some of the expected increase in the bill if no netting is to be permitted.

I have looked through the manual for one of the 3-phase meters which EDF currently uses and have spotted that the power being used on each phase IS being noted approx every second, so the meter COULD be programmed to make it operate in much the same way as my present non-smart meter ... but I very much doubt whether any company would bother do produce such firmware!

I would love to hear the make and model of the inverter that you mention.

BPLightlog
Super User
Super User
June 13, 2023

Hi @salokin , I’m not sure if we are talking at cross purposes here but let’s see if I can be clearer. 
The inverter chosen was 

SolaX Power

10 kW Total Inverter Rating

1 x X3-HYBRID-10.0-D

If the generated power is spread between the phases then it will limit the import during that time. If the system doesn’t sense or spread the generation, then you may face power being drawn on one phase when you are exporting on another. If the system can monitor and feed to the relevant phase(s) then you will be minimising your imported power. I cannot see a scenario where the export reduces the power recorded as drawn from the grid. 

 

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Newcomer
June 13, 2023

@BPLightlog it was your sentence "That’s also why the inverter being installed (in my install) has a system to feed back to the phases used" that caught my eye. If it can vary the amount put into the three phases to minimise import then I need to investigate more ... thanks for the info.

BPLightlog
Super User
Super User
June 13, 2023

@BPLightlog it was your sentence "That’s also why the inverter being installed (in my install) has a system to feed back to the phases used" that caught my eye. If it can vary the amount put into the three phases to minimise import then I need to investigate more ... thanks for the info.

Ah, I see. As I mentioned, there is no real history to report on so far but the management system is meant to monitor and adjust depending on the power consumption in each phase.
https://www.solaxpower.com/wp-content/uploads/2021/02/X3-hybrid-G4.pdf

I would be interested in what you eventually choose and how it fares

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}