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Rank 4
Topsy
Rank 4
March 2, 2026
Solved

Strange emails about Power Move Flex

  • March 2, 2026
  • 12 replies
  • 104 views

I thought I was part of Power Move Flex but heard nothing about it - no info about what to do when,etc. So I assumed I wasn’t a part of it after all.NOw I’ve had an email thanking me for being a part of it. How exactly? I didn’t do or change anything. I’m confused. Can someone explain it to me please.

Best answer by Chris_OVO

Hey everyone!

We wanted to update you about an issue with the Power Move sign-up emails. Some emails were mistakenly sent to our existing Power Move users, and our team is on it! They’re investigating what happened to make sure it doesn’t happen again. For now, you can ignore that email, and we apologise for any confusion it may have caused.

On a brighter note, we’ve also sent out an email to our previous Power Move Flex users. It includes some fantastic videos highlighting the successes and feedback we've received from the trials. That one was definitely meant to go out!

Just to sum it up: there are no changes happening with Power Move at the moment, and the Power Move Flex trials have wrapped up, so there are no upcoming changes in that area. Thanks for your understanding!

 

You can find more information on Power Move in the article below

 

 

12 replies

Rank 4
Loulou72
Rank 4
March 2, 2026

I've just received two Emails from OVO , the first about powermove flex which I didn't think was still active the second was to sign up for powermove to which I'm already signed up for???

Newcomer
Jason1972
Newcomer
March 2, 2026

I dont think any are working

Rank 1
SusieN
Rank 1
March 2, 2026

I’ve been very careful to avoid using electricity between 4-7pm, yet heard NOTHING from Ovo in months. I suspect that that deal might be forgotten or has fallen out of use.

 

All we can do now is hope that Ovo sees these comments & actually takes action. 
 

NOTA BENE, Ovo!!! Please tell us what is going on. 

Newcomer
Jason1972
Newcomer
March 2, 2026

I dont think anyone really cares about us until we forget to pay them lol

    Rank 1
    SusieN
    Rank 1
    March 2, 2026

    Ah, Jason

    You might just have hit the nail on the head there! 😉🤣🤣🤣

    Newcomer
    Jason1972
    Newcomer
    March 2, 2026

    Well that seems to be life at the moment lies and bleed you dry well that's how my life is going 

    Rank 12
    Bendog
    Rank 12
    March 2, 2026

    I also received two emails from OVO today. The first one was thanking me for taking part in Power Move flex which has not been running at all recently.

    The second was about how to get £5 off my bill at a variety of restaurants!

      Rank 1
      SusieN
      Rank 1
      March 2, 2026

      So, Ovo

       

      Is this scheme still running, or not?

       

       

      Newcomer
      Will R
      Newcomer
      March 2, 2026

      For heavens sake just chill.out!! It's not a  conspiracy,  just ignore it & get on with your life 😁

      Rank 6
      decroisic
      Rank 6
      March 2, 2026

      I too have just received an Ovo emails about powermove flex - I was in that months ago but thought it finished and was no longer an option, so no idea why the emails seem to be coming out

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