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MCC73SR
Rank 1
October 8, 2026
Question

PowerMove, from October.

Any idea where, in the app, I register for the new Power Move scheme? I've checked it through, reinstalled it, and checked again. I cannot see where to register for Power Move. Thank you if you can help.

6 replies

Abby_OVO
Community Manager
Abby_OVO
Community Manager
October 9, 2026

Hey ​@MCC73SR 

 

You have to register via the new Beyond Points journey. We actually have the full step by step in the following guide that will then let you sign up to Power Move there if you’re eligible. Check out the topic below, follow the steps and you should be in:

 

 

Do let us know if you have any issues.

Currently Playing: She's Electric
Rank 1
MCC73SRAuthor
Rank 1
October 9, 2026

I'm already a Beyond member. Don't see any link for Power Move.

 

Currently playing: Wrong Train - The Psychedelic Furs

Chris_OVO
Community Manager
Chris_OVO
Community Manager
October 9, 2026

Hey ​@MCC73SR,

 

I noticed from your screenshot that you might be using an older version of the app. Could you please check if there are any updates available on your device?

 

Once you've updated, give it another try, and you should see the Power Move option. Let me know if that helps! 

 

Let me know how it goes! 

Renewable energy jokes never get old.
Rank 1
MCC73SRAuthor
Rank 1
October 13, 2026

Thank you for the advice.  I have completely uninstalled the app. Reinstalled from Google Play and I still don't have the option available for the Beyond Points.  That's  2 weeks benefit lost in the scheme.  I have a Samsung S22 using Android 16 which I hope is still compatible.  Any further advice would be most welcome.

Rank 1
MCC73SRAuthor
Rank 1
October 13, 2026

I have also cleared the App Cache on my phone. Still no link for Beyond Points available.

Firedog
Super User
FiredogSuper User
Super User
October 13, 2026

Could there be a problem with eligibility? From the Terms and conditions:

2.2 To be eligible for Power Move you’ll need to:

  • be an OVO customer and have your electricity supplied by us;
  • have downloaded the OVO app, agreed to the App Terms and the Points Terms and signed up to Beyond;
  • have a working electricity smart meter;
  • have a credit meter; 
  • have a single rate tariff only (e.g. not Economy 7 or Economy 10);
  • have an active Direct Debit;
  • have opted into half-hourly meter reads for billing (you can do this when you join);
  • have opted into half-hourly meter reads for settlement (you can do this when you join);
  • have an active email address; and
  • comply at all times with these Terms, our Core Terms, the App Terms and the Points Terms.

 

Are you quite sure you meet all of those?

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Terms & ConditionsAccessibility statement

OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

OVO (S) Gas Limited is part of OVO Group Ltd