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Abby_OVO
Abby_OVOBest Answer
Community Manager
April 9, 2025

Hey ​@mcdermoc17 

 

Sorry to hear this, the team said we've had delays in data coming through to us from the industry at the start of the month and should be updated by their next update on Monday.

 

If you’re still having issues after this, do please reach out.

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EssyC
Rank 2
EssyC
Rank 2
June 4, 2025

Quick update - I just received my bill and theres no mention of Power Move credits on there either. Its been an issue since joining Power Move Flex, IDK if its connected.

Chris_OVO
Community Manager
Chris_OVO
Community Manager
June 4, 2025

Hey ​@EssyC,

 

I’ll reach out for your account number through private message so the team can take a look for you. 

Renewable energy jokes never get old.
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