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Chris_OVO
Community Manager
Community Manager
January 28, 2025
News

Power Move - new challenge information and changes to Power Move

  • January 28, 2025
  • 238 replies
  • 7837 views
Power Move - New challenge information and changes to Power Move

Updated on 14/07/26 by Abby_OVO

 

Hi everyone,

 

In 2024, OVO customers saved over £1.6 million by shifting their energy and making greener choices with Power Move.

 

Ahead of the challenge starting 1 February 2025, we introduced a few changes.

 

 

Power Move prize draw

 

Whilst Power Move will always be about helping you save money on your energy bills and reducing demand on the energy grid, the way it works has changed.

 

Each month, if you use 15% or less of your total electricity during peak times you’ll now earn entries into a monthly prize draw. The number of entries depends on how much electricity you use during peak times. The lower your home’s peak time energy use, the more entries you’ll earn.

 

 

How we calculate your number of entries

 

If you have a peak time electricity usage of 15% or less at the end of the month, you’ll earn entries for the prize draw. 

 

The amount of entries earned will correspond with your end-of-month peak time electricity use percentage as follows:

 

  • 0 to 1% = 15 entries
  • 1.01 to 2% = 14 entries
  • 2.01 to 3% = 13 entries
  • 3.01 to 4% = 12 entries
  • 4.01 to 5% = 11 entries
  • 5.01 to 6% = 10 entries
  • 6.01 to 7% = 9 entries
  • 7.01 to 8% = 8 entries
  • 8.01 to 9% = 7 entries
  • 9.01 to 10% = 6 entries
  • 10.01 to 11% = 5 entries
  • 11.01 to 12% = 4 entries
  • 12.01 to 13% = 3 entries
  • 13.01 to 14% = 2 entries
  • 14.01% to 15% = 1 entry
  • 15.01% or above = 0 entries

 

After each month ends, the number of entries you’ve earned will be automatically entered into a prize draw, along with all the entries of other customers who’ve earned entries in that month.

 

 

The prizes

 

A minimum of 5 customers each month will win up to a year’s worth of free energy*, with a range of other bill credit prizes also available to win. There’ll be a minimum of 10,000 prizes available every month.

 

You can see what prizes are being offered in the Power Move section of your OVO app and on ovoenergy.com/power-move at the beginning of each new month. 

 

If you’re a winner you’ll be notified in the Power Move section of the app. Customers can win one prize per month.


 

Changes to peak times

 

We've heard your feedback that it can feel difficult to shift your home’s energy use during the current window of 4-7pm. From 1 February 2025, peak times changed to 5pm-7pm, Monday - Friday

 

Weekend usage is still counted as off-peak.

 

 

Updates via the OVO app

 

You'll be able to see your progress through the app. When the new challenge is live, sign in to your account and select 'Power Move' on the home screen.

 

Here, you’ll have a progress dashboard to track how you’re getting on, and see if you’ve won a prize at the end of the month.

 

For more information, visit ovoenergy.com/power-move, our Power Move FAQs and Power Move terms and conditions.

 

*A year’s free energy is set at a maximum bill credit of £2,000. A year’s free energy is calculated in line with Ofgem’s average Energy Price Cap for January-March 2025 for customers paying by Direct Debit, which is worked out based on a 2-3 bedroom house, with 2 to 3 occupants using the average domestic usage in electricity per year. Credit may not equal one year’s free energy if you are a higher than average user or if the price cap were to increase beyond current forecasts. We’ll pay it as energy bill credit in 12 monthly instalments. For example, if you win a year's free energy in January, the credit would be applied to your bill in February and each following month up to the last payment in January the following year.

238 replies

Rank 5
January 28, 2025

Thank you for bringing the change to the Power Move terms to our attention. I see the changes were introduced on 22 January 2025. I for one had not noticed the change. It would be much more customer oriented if we had an official email from OVO to notify us of the change to the T&Cs whenever they change.

Even after reading the terms, I’m still not clear whether we have to “opt in” to the new scheme and if so when can I do that. I lost several days of eligibility in October by not realising I had to “join” PM again!

Whether I’ll bother anyway is a big question - just have to try it and see I suppose - there is no indication whatsoever of what the odds are! They could be nearly zero to “win” anything.

there is an opt in button in the app

Jasmin10
Rank 4
Rank 4
January 28, 2025

Have just signed up for it. I do understand people’s anger and frustration with PM changing the way it works but it does reveal (if we didn’t know it already) an unattractive trait in human nature where we will only give something if we will get something back. Where are all these people now who claimed to be happy to do PM if it helps the grid, therefore the country and the planet?

Chris_OVO
Community Manager
Chris_OVOAuthor
Community Manager
January 28, 2025

Hey everyone, 

Thank you for the comments and feedback we’re currently looking at this and taking things on board, we appreciate any and all feedback.

A couple of updates we’ve picked up so far below:
 

  • If you can't see the sign-up, make sure you have the updated version of the app.
  • All current Power Move customers are being emailed today, due to the volume they get staggered and everyone should receive the email by this afternoon.
  • The end-of-month results will be included in your end-of-month email. There was an update in the app yesterday, and your next update would have been your end-of-month results, which you'll still get around the start of February via email.


We’ll continue to share updates along the way with you all, we've reached out to the team on some of the other points raised and just waiting to hear back.

Renewable energy jokes never get old.
Rank 2
January 28, 2025

A gimmicky prize draw entry chance instead of useful bill deductions is a cynical move by OVO! It most probably got too pricey for them, so they'll now rely on sponsored schemes to keep Power Move afloat!

I welcome the new 5-7pm window. But I'm not a gambler and fear that the potential prices are not worth the effort!

Under the current rules, between end of Oct. '24 to end of Jan. 25 I earned a total of £32 off my bills. It was hard as a generally very low user, but the few coins spurred me on!

The chance of winning one of OVO's non-declared prizes will be negligible - I will not actively put any effort into it! Instead, I'll mindfully keep trying to lower my bills in other ways!

Rank 2
January 28, 2025

there is an opt in button in the app

It will be on the first February. Right now we are in the current challenge ending this month.

Rank 5
January 28, 2025

be interest to know the odds of getting even £2!  Be better off doing premium bonds!!!!

Rank 2
January 28, 2025

Have just signed up for it. I do understand people’s anger and frustration with PM changing the way it works but it does reveal (if we didn’t know it already) an unattractive trait in human nature where we will only give something if we will get something back. Where are all these people now who claimed to be happy to do PM if it helps the grid, therefore the country and the planet?

@Jasmin10 I’m happy to give something when I have something to give. I’m not rich and my mind is focused on surviving. And I’m afraid, it’s the majority in these days. 

Rank 2
January 28, 2025

By the way, I received email saying I could entry the prize draw because of my participation in this forum. It doesn’t work this time! I’ve sent an email and left a comment – nobody replied yet. And you want me to believe it will always work with PM?

Regarding this prize draw (not related to PM), the information I said wasn’t correct, my apologies for that! I just checked that topic and it seemed that the issue was fixed and the reply was posted on the same day. Just for some reason I haven’t received email notification. 

johnr64
Newcomer
Newcomer
January 28, 2025

I knew it was too good to be true😥, i assumed that OVO would be saving money by encouraging there customers to use less energy during peak times, with OVO now using the slogan “Evolving”, i feel less of a valued customer,

 i would of rather keep things as they were and give there customers the choice to save money or gamble in the hope to win a PRIZE 😌.

If i was a gambling man then i guess it might be exciting, but I'm not and would prefer to save on my energy bill £££,

I am a very committed and passionate OVO Customer and have always sung there praises, OVO looked after me during covid “with a 2 Year Fixed” and i haven`t look back since and had no reason to look else were, I`m was also fortunate to take advantage of the “Air Source plus tariff” 😍.

due to the forth coming “Evolving” changes,  i have less of a interest to continue with what was a Great Scheme that saved me and ovo ££££,

Johnr

Rank 2
January 28, 2025

Flipping eck I only get down to 5% by turning everything off including the fridge freezer . Guess no more deductions for me 😣