Skip to main content
Rank 8
DuncanL
Rank 8
Nov 8, 2026 11:22 AM UTC
Question

Power Move Missing Data

When I check my Power Move progress on the App, the chart shows a black bar for 1 November denoting that OVO have no data for that day, yet when I go to the Usage page of the App all the data is there for every half hour of 1 November.  

How can OVO claim they have no data in one place but provide me with all the data in another ?? 

16 replies

Show previous replies
Ben_OVO
Community Manager
Ben_OVO
Community Manager
Nov 9, 2026 9:25 AM UTC

Morning all and thanks for your all your input on this thread. I’ve checked my app and can confirm I’m seeing the same:

 

 

I’m going to feed this back to our Power Move team, and will let you know when I hear back with an update. To confirm, having a few ‘no data’ days won’t affect your overall points:

 

 

Powered by the Sun
Terms & ConditionsAccessibility statement

OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

OVO (S) Gas Limited is part of OVO Group Ltd