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Chris_OVO
Community Manager
Community Manager
September 23, 2024
PinnedNews

Power Move going into Beyond - new challenge information

Power Move going into Beyond - New Challenge Information

Updated on 11/06/26 by Ben_OVO

Power Move is now live in the OVO app/Beyond. If you already have consented to HHR before, when you go back to the home screen after providing consent you should see the Power Move tab again with "Join Now", if you click on this, you'll be able to complete sign up. If this is your first time providing consent, you will be emailed once the meter settings have been updated. Please note, you will need to have the most recent updated version of the app, if you're on an older version you may not be able to see Power Move so please make sure you update your app to the new version.

 

 

 

Hi everyone,

 

Throughout 2024 so far customers have saved over £1.3 million by shifting their energy and making greener choices with Power Move.

 

Ahead of the next challenge starting October 1, we have a few changes we wanted to let you know about.

 

Power Move will now be exclusive to Beyond. 

If you want to take part in the next, and future Power Move challenges, you'll need to join each challenge when it opens in Beyond. Beyond is our free Energy Savings Account - you can read more about Beyond here.

To unlock Beyond, you’ll need to download the OVO app, have a smart meter and pay by Direct Debit. 

You won’t be able to opt in or see the new challenge details in the Power Move section on your online account. 

We also won’t be auto-enrolling current Power Move customers onto the new challenge, but will be contacting customers when the new challenge is available to opt in.


Changes to eligibility 

To take part you will need to have a single-rate meter, pay by Direct Debit, and have a smart meter. Multi-rate meters, like those used for Economy 7 or Economy 10, can’t be used for Power Move from October 1.

We're looking at how we can include more customers in the future.

 

Updates via the OVO app

You’ll soon be able to see your progress through the app. When the new challenge is live, sign in to your account and select 'Power Move' on the home screen.

Don’t have the OVO app? Download it from the App Store or Google Play Store.

 

New tiers and rewards

We’ve made the monthly peak usage targets easier for the next challenge, and increased the rewards. Peak times for this challenge will be 4pm-7pm and the rewards are:

 

  • 12.00% to 10.01% = £3
  • 10.00% to 8.01% = £6
  • 8.00% or less = £12

 

Thanks

The OVO team

 

117 replies

Rank 5
September 24, 2024

@Vamatex me too. Can I ask did you manage to hit your highest target every month?

Blastoise186
Super User
Super User
September 24, 2024

I have been an ovo customer for many years & feel its unfair that this offer has been pulled for me. Is this not discrimination?

It is not. Under the legal definition of “discrimination” this does not qualify as it’s not a protected characteristic under the Equality Act 2010. If it was over one of the protected characteristics, you’d 100% have a valid complaint for discrimination - but only if it’s one of them.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 4
September 24, 2024

Yes, I hit the target every time.

Rank 7
September 24, 2024

Last week I was invited to power move flex. This week I'm kicked off power move because of economy 7 (which is obviously too new, having only been available since 1978).

I still have to manually read my smart meter to tell OVO my quarterly solar export readings. 

OVO's most promoted fix includes boiler service, something I had years ago from a different company before the regulator banned bundling them!

And the north east, the coldest area of England, has the highest energy cap rates and a problem with old poorly insulated houses.

If it were pitched as an idea for a novel they'd decline it as too ridiculous. 

3.99kW solar 2015, 12kWh batteries 2022, Tado.
Newcomer
September 25, 2024

Like others who have commented, I’m rather annoyed that my multi-rate meter, which was fitted by OVO, now makes me ineligible for the replacement for Power Move: Beyond.

I have always qualified for the monthly refund, and I wonder how many others here have also always reached their target? The cynical side of me thinks that this is an OVO cost - saving measure that some bright spark came up with in the Monday cost-saving meeting. They’re always pushing boiler service, and taking up an EPC assessment, and fixing the price (at a higher rate than I’m paying currently BTW) for the next year, all of which make extra money for them, but the only way we have to make a saving is now being removed.

I’ve always liked OVO, but this move makes me more likely to look for an alternative. Hello, Octopus?

Blastoise186
Super User
Super User
September 25, 2024

Like others who have commented, I’m rather annoyed that my multi-rate meter, which was fitted by OVO, now makes me ineligible for the replacement for Power Move: Beyond.

I have always qualified for the monthly refund, and I wonder how many others here have also always reached their target? The cynical side of me thinks that this is an OVO cost - saving measure that some bright spark came up with in the Monday cost-saving meeting. They’re always pushing boiler service, and taking up an EPC assessment, and fixing the price (at a higher rate than I’m paying currently BTW) for the next year, all of which make extra money for them, but the only way we have to make a saving is now being removed.

I’ve always liked OVO, but this move makes me more likely to look for an alternative. Hello, Octopus?

See my comments above. This is not a "refund" scheme, but is in fact a discount. Power Move isn't going away or being replaced either, it's merely being adapted for the next season. 

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Blastoise186
Super User
Super User
September 25, 2024

Just a heads up - the Forum Moderators have merged a few threads into this main one. This is basically just to keep things organised so we don’t end up with tons of threads about the same thing.

Feel free to continue the discussion here though - this is basically just a housekeeping task to help keep the place tidy.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Chris_OVO
Community Manager
Chris_OVOAuthor
Community Manager
September 25, 2024

@Lucky2 @sankarram90 @JoCarroll @EasyLiving @HJRea 

 

Just an FYI I have moved your thread onto this existing topic so all your posts and likes have been transferred here

Renewable energy jokes never get old.
Rank 3
September 25, 2024

@sankarram90 I agree I'm so angry I just can't understand why multi rate meters are no longer included after all this time.

It's been one thing after another lately with Ovo from trying to get my £25  Tesco Points and now this I've really had enough. 

I couldn't even get the tesco thing working. It just went around and around in loops when I tried to register 

Rank 5
September 25, 2024

@sankarram90  I agree with you I also think this is a monetary thing. I imagine that like me many of the multi rate meter customers found it quite easy to earn the £10 discount when is starts getting colder and the heating is switched on.