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Question

power move couldn’t update setting

  • July 24, 2026
  • 1 reply
  • 70 views
G
Rank 1

I signed up for power move months ago and it always said updating settings come back in 48 hours,I left power move and tried to sign back up but now it says couldn’t update setting,check your connection, any idea on how to get past this

1 reply

Firedog
Super User
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  • FiredogSuper User
  • Super User
  • July 24, 2026

I went through this drama two years ago. I gathered that there was a specific problem with ‘some accounts’, which they were working on. It was 11 months later that i suddenly found myself back in the fold. The ‘updating settings’ message stayed unchanged from about June 2024 until May 2025. 

Make sure that the PM people know about the fault - that might take a call from, e.g., ​@Ben_OVO to them, or if you’re lucky, ​@Ash_OVO who sometimes monitors this group might pick it up. Support didn’t know anything about  Power Move when I tried to get them to do something about the problem.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
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