Insufficient Weekday readings for Power Move, even though my meter is sending readings

Ivie is a third party app, like Loop if you've heard of that one, that monitors your smart meters and gives you handy graphical breakdowns of your usage. Ivie will also tell you if your usage for a day is higher or lower than expected. If you buy Ivie's In Home Display it will even show you current live electric usage wherever you are, and your low/high draws of the day up to that point. Since OVO are still giving out outdated, basic, IHDs (I got an old IHD3 when they changed my meters and I think they're on IHD7 now) I'm glad I've got the Ivie IHD.

Thank you so much for your very kind and comprehensive (and swift!) reply, that certainly looks like a great way of viewing one’s stats. Fortunately I have the newer type of IHD, but I’m still going to look into the Ivie package, thank you again. Loop I’d heard of when I searched previously for APIs (when I was initially trying to find out what they were!), but not Ivie.

Cheers….

@waltyboy the irony of that photo above is it's from a day where OVO say there is no electricity use data available 🤷🤷

This is the other one of the regulated 3rd parties that has a good following.

https://shop.glowmarkt.com/products/display-and-cad-combined-for-smart-meter-customers

https://glowmarkt.com/bright

https://glowmarkt.com/pages/property/energy-data

https://forum.glowmarkt.com/

There are a group of companies like Loop that simply access 30min consumption data on the smart meter often using N3nrgy. Loop uses N3nrgy

Then there are others like Ivie and Glomarkt that have IHD CAD devices that can also send data to you via their IHD CAD via your Internet connection. 

Thank you so much @Jeffus for that kind information, I shall investigate…and thank you too for the explanation about the differing ways in which smart meter data can be accessed by various third parties.  It’s a lot to take in at first, but it’s beginning to make sense!  
 

I shall investigate…and I recall I did get a very helpful and extremely swift reply from the glowmrkt technical people last month when I asked whether they could help me see my missing October data. They couldn’t, as it happens, because I was locked out of giving them permissions, but it was an impressively helpful, clear and swift response, not automated, but a very friendly personal reply. To my shame, I’d since forgotten about the nice glowmrkt folk…

Hah, @GrumpyTrucker indeed I didn’t miss the irony…I noticed immediately the date on your example! Hope you get it all sorted soon, but at any rate from my own understanding of my experience last month,  it seems that your data won’t actually have disappeared off into the ether but will eventually be visible again. It would be nice to have access to, and an understanding of, any error codes on the smart meter, but that definitely does sound way above my pay grade!!  Possibly from the meter’s viewpoint, there is no error?!

Ok, thanks for the explanation.

can I make it clear I have no axe to grind, I am just interested in the process. This is what happens when you are retired with time to spare!

How do I know the meter is not communicating with you by the appropriate cut off time and how is that fixe?
 

thank you

Likewise, I have absolutely no beef with the lovely CS staff at OVO…they have always been kind and very supportive on the ‘phone with whatever query I have presented them with (not that I’m always plaguing them or anything). In relation to this enquiry, they did everything possible to answer my query, including booking a replacement meter for me, and there is no way I would want to raise a complaint or anything remotely resembling a complaint.
 

Just as @Johnchisholm says, it would be great to know whether missing dats are  typically a meter-based problem or whether there’s some hiccup between, say, DCC and OVO. Perhaps it’s not really possible to know without exhaustive and time-consuming enquiries each and every time data fail? In which case obviously I understand there may be no easy answer. It’s just curious to me, in a general non-techie layman kind of a way, how A) half hourly gas readings continued flawlessly while half hourly electricity readings were absent for a month, and the IHD continued to behave faultlessly too. The HAN and WAN lights blinked tirelessly every 5 seconds throughout, as well B) half-hourly electricity readings suddenly resumed after a month, apparently under their own steam a day or so before the SMSL engineers were due to replace what seems to be a perfectly good 4-month old Kaifa MA120; fortunately there was enough notice to cancel their visit, again thanks to the wonderful CS staff on the end of the ‘phone, and C) how 3nergy can now find and upload to me all the missing half-hourly data (as far as I can see, that is, I haven’t counted them, but scanning through quickly they all seem to be there). 
 

I do understand the answers are no doubt extremely technical, even if they are easily discoverable, but it’s a curious problem. Personally, I’m just delighted to have the half-hourly readings back again, I’ve come to rely on them and find them very useful. I just trust that they’re not going to disappear again over the horizon on their jollies somewhere…so I’m a very happy bunny really…

A fair question. 

I suspect a delay in getting the previous day’s half hourly usage is related to ‘Wide area network’ (WAN) drop outs. My understanding is that sometime in the morning the meter tries to connect to the supplier. If for any reason there is no signal this will fail and will be re-attempted. 

At this point before I say too much nonsense, let me ask the opinion of @Blastoise186 and @Firedog to affirm me so far.

Yup, sounds right to me. However, my sources have mentioned recent outages upstream at DCC could also be a culprit.