Rank 6

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Are Power Move prize draw entries pro rata?

Forum|Forum|1 year ago
February 24, 2025
17 replies
614 views

Hi

For the second week running my Monday power move update gives my average usage 5.08 % and that I’ll get 9 entries into the draw BUT as far as I can see according to the Power Move FAQ’s, 5 to 6% should get me 10 entries. ( My partner, also on Ovo today has 5.99% and gets 10 entries)

Anyone else getting this / or know what is happening for me??

Best answer by decroisic

Updated on 16/01/26 by Ben_OVO

Thank you everyone - It’s all sorted ….and it was me not Ovo 😏 - I signed up to powermove a bit late so missed a couple of days and my ticket entries are pro rata - which is fair on everyone

Check out our website for the latest challenge information:

https://www.ovoenergy.com/power-move

Join Power Move today

Log in to get started. Don’t have the app? Download it on iOS or Android to unlock exclusive rewards for free. To join Power Move, you need to pay for your energy by Direct Debit and have a smart meter set up.

Check our FAQs to find out more. Power Move terms also apply.

https://ovo-en.insided.com/power-move-156/power-move-new-challenge-information-and-changes-to-power-move-19093

Blastoise186

Super User

@decroisic it’s worth remembering that it only takes one entry to potentially win the jackpot.

I will ask the Power Move team to check this thread though, please bear with me.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!

D

decroisicAuthor

Rank 6

Thanks @Blastoise186 - I’m with you on that, that 1 entry could be the winning entry! :) Just as important though is that something clearly isn't right so thank you for passing it on.

M

mikes01666

Rank 7

For what it's worth!

5.11% with 10 entries.

No doubt OVO will say that they momentarily lost contact with your meter.

Request to see the data!

Blastoise186

Super User

Ok, had a response. The Power Move team wants to analyse your account directly.

Please wait for a PM from a Forum Moderator - they’ll get your details and get the team to dig the logs. Please DO NOT send that PM to me though - I can’t do anything with it!

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!

D

decroisicAuthor

Rank 6

Thanks - yep PM just come through and they are looking into for me :)

Chris_OVO

Community Manager

Hey @decroisic,

I’ve sent you a private message if you can reply when you get the chance. The Power Move team will have a closer look at this for you 😊

Renewable energy jokes never get old.

Blastoise186

Super User

For what it's worth!

5.11% with 10 entries.

No doubt OVO will say that they momentarily lost contact with your meter.

Request to see the data!

This issue has absolutely nothing to do with meters losing contact. I’d have spotted that one from a mile away.

And besides, there’s an auto-retry system anyway. Losing contact momentarily i.e. for a few seconds, would just trigger a second attempt and correct itself.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!

D

decroisicAuthorBest Answer

Rank 6

Updated on 16/01/26 by Ben_OVO

Thank you everyone - It’s all sorted ….and it was me not Ovo 😏 - I signed up to powermove a bit late so missed a couple of days and my ticket entries are pro rata - which is fair on everyone

Check out our website for the latest challenge information:

https://www.ovoenergy.com/power-move

Join Power Move today

Log in to get started. Don’t have the app? Download it on iOS or Android to unlock exclusive rewards for free. To join Power Move, you need to pay for your energy by Direct Debit and have a smart meter set up.

Check our FAQs to find out more. Power Move terms also apply.