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Best answer by Blastoise186

Welcome @Grego24 ,

You need to use a computer to set the account up before you can use the app. Head over to https://account-activation.ovoenergy.com/confirm-email to do that.

If you don’t get the emails, let Support know via https://ovoenergy.com/help .

To get the app, it’s https://apps.apple.com/gb/app/ovo-energy/id626316021 for iOS and https://play.google.com/store/apps/details?id=com.ovo.energy for Android.

11 replies

Shads_OVO
Retired Moderator
Retired Moderator
October 1, 2024

Hi @Grego24,

 

Happy to hear you’ve managed to get this sorted.

 

Please let us know if you have any further issues. We’re always happy to help.