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Scotia121
Rank 4
November 24, 2025
Solved

Beyond free energy slots

  • November 24, 2025
  • 10 replies
  • 246 views

Received an email today about choosing slot for week of 4th December.   Telling me an error has occurred and its not booking time chosen.  Also link on email doesn't take you to where to book a slot.  Instead it says "page not found."  Is there problems with this page?

Best answer by chrisablake

I missed it at the beginning so lost out on some hours, as I have complex medical needs and occasionally I have to switch off/not engage as just getting through the day is all I can cope with. 
Since I started, it’s worked for me. 

10 replies

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Rank 9
DuncanL
Rank 9
November 24, 2025

Worked ok this morning for me.  Didn’t get an email reminder, just opted-in on App.

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Rank 4
Scotia121Author
Rank 4
November 24, 2025

Yes.  Worked okay last week.  Not today though.  Still saying page not found as does the link in the email. 

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Rank 4
Scotia121Author
Rank 4
November 24, 2025

Hmm just tried it again and its worked this time.  

    Abby_OVO
    Community Manager
    Abby_OVO
    Community Manager
    November 25, 2025

    Hey ​@Scotia121 

     

    Glad to hear you managed to get that selected and it go though on that last try.

     

    If you ever have any other issues or questions, do feel free to pop back anytime.😊

    Currently Playing: She's Electric
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    Rank 6
    chrisablakeSolved
    Rank 6
    December 1, 2025

    I missed it at the beginning so lost out on some hours, as I have complex medical needs and occasionally I have to switch off/not engage as just getting through the day is all I can cope with. 
    Since I started, it’s worked for me. 

    Wibbly Wobbly Hypermobile - EDS’er
      S
      Rank 4
      Scotia121Author
      Rank 4
      December 1, 2025

       

      S
      Rank 4
      Scotia121Author
      Rank 4
      December 1, 2025

      Hey ​@Scotia121 

       

      Glad to hear you managed to get that selected and it go though on that last try.

       

      If you ever have any other issues or questions, do feel free to pop back anytime.😊

      Rreceived an email today and it's doing the same thing: page not found.  I click on the link and that's what I get.  Scroll down to offers, click on the beyond link and it's the same.  This is not rocket science so sure I'm not stuffing it up.  Ant ideas? 

        S
        Rank 4
        Scotia121Author
        Rank 4
        December 1, 2025

        Okay i managed to book the slot.  The trick seems to be to go to Google and login to Ovo from there.  Doesn't work on the app or the link in the email. 🤔😁

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          Rank 9
          DuncanL
          Rank 9
          December 1, 2025

          Has never failed to work on App for me.  Can't comment on email as I have always done it before email reminder arrives.

            Ben_OVO
            Community Manager
            Ben_OVO
            Community Manager
            December 2, 2025

            ​@Scotia121 thanks for the info - I’ll feed this back to the Beyond team. 

             

            I’m glad you’ve found a workaround for the meantime. I’d also recommend deleting and reinstalling the app, so that you’re on the latest version, and then trying again to see if it works.

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