Are there conditions to the free electricity offer?

Thanks for your explanations. It was, as if assumed, that the display wouldn't be aware of the free time and that there ought to have been something on my bill indicating a rebate. However I've not found anything yet. I'm a single household and low user generally but I have tried to shift what usage I can to those hours. I'll have to check next bill carefully.

The various credits show at the bottom of your billing under ‘Other Charges’.

You can see here that this month I have £1.20 credit from the Beyond Free hours, and £2.00 credit from the standard Power Move draw.
(They show as a minus figure because they are credits so deducted from your total bill):

PS. The other two for Beyond and Power Move Subscription that both show ‘£0.00’ are just there to show you joined in those promotions and that it cost you nothing to join. (They have to be there for VAT/accounting, but you can ignore them).

Thanks for this clear explanation ​@Nukecad - really helpful 😁.

I wonder if the Beyond rewards people have fallen into the same trap as the Power Move people did a couple of years ago. If I check the difference between the Total cost figure and the VAT base one (‘5% of ...’), it’s the value of my ‘2 hours of free electricity.’ So this credit reduces the amount of VAT I’m charged. This may be intentional, although the placeholder lines below the rewards would suggest that both ‘free electricity’ and PM credits are not supposed to alter the VAT payable.

It comes down to what the price of 1 kWh is. Has anyone managed to work that out (e.g. from the amount of electricity used and the reward earned)?

 It should be possible using the hours that you picked and then the half-hourly metered usage for those hours, (assuming you can work out just which days/hours the credit is for).
Then applying your tariff unit rate. Should be easier with a fixed tariff.(Try it both with and without VAT?).

I may have a go later when I have more time.
I’m thinking a spreadsheet may be best.

Well, yes. I can get quite close, but not exactly what I was given for July - £ 0.32. If I look at the usage on the three days I managed to remember, two were well under 1 kWh and one well over. So I assume that for that one day, I get rewarded for only 1 kWh. If I then tot up the three days’ rewardable usage and multiply by the unit rate ex VAT, I get £0.33. I’m afraid that’s not close enough to convince me that I’ve got it right, so I still don’t know whether the VAT calculation is right or not 😖

A bit difficult to tell with such a low figure, and for only 3  inputs.

Where you using your unit rate or the SVT rate that applied at the time the hours were used?
Would it make much difference with only a 32p vs 33p figure?

I’ve now got all of my previous Free Energy days and hours from the app, and gathered my 1/2-hourly usage figures for those hours on a spreadsheet.
Plus I know what credits I’ve had, if not the exact date they were calculated on.
I’ll start adding calculations to the spreadsheet later.

As I now avidly scan my emails for gems from OVO (to avoid the bitter disappointment, reported in my previous posts,  of failing to see my “Free lekky from 11-12am” til late afternoon, or worse, failing to manage my diary sufficiently firmly when I do see this fabulous offer in time) imagine my delight when today, at just after 1.30pm, I managed to spot an OVOID Komunikashun, at the top of my in-box, only 7 minutes after it was despatched from Lekky-mission Control at 13.23!   That’s the good news; however, my keen sense of anticipation was dashed as it read only thus:

“

Now, call me old fashioned, but how can such a dry reply (without a single joke or metaphor) win the award?  Especially as it’s written by someone who obviously works for OVO? Now ​@Chris_OVO is probably a lovely lass or lad, but surely an award -winning reply should be a bit less focussed; not a meander or simile in sight?  And if you do work for OVO (?) ain’t that Insider Trading?

At least my earlier reply, 12 days ago, a couple of posts above...

(where I said “Drat!  I opted for free lekky tonight from 9-10pm… planning to stack the dishwasher, washing machine with the past two days’ crud, and, having turned off the heating/hot water  storage tank timeswitch yesterday, planning a whoof tonight before shower day tomorrow…  Then ‘er indoors diaries a visit to geriatric, needy friends early evening and a slap up meal out later.  So here’s my dillemma; do I save a few bob (and the Planet) by turning her down? Thus alienating old friends and worse, the love of my life…? And don’t talk about programmable timeswitches… me ‘ouse ain’t got Smart kontrolz and at my age I can barely see the antique digital timeswitch in the airing cupboard, let alone work out how to change it!  “)

… raised a “like” from a geezer or geezeress called ​@chrisablake  as well as constructive marriage -guidance advice from ​@Phil225xe and ​@Nukecad   After all, if OVO is (as it seems) Devoted to Diversification Beyond the Boring Business of supplying gas and lekky (spot the twin alliteration there?), they don’t just want factual replies… Or am I missing the point of these thousands of pages of bloggery?

So,

For July I opted into at least 4hours. And I deliberately made sure I put the washing machine on during those hours.

July bill comes along and grand total credit of 0.08p this can’t be right! My unit rate is 22.23kwh

so if you get 1kwh an hour and I signed up to 4hrs, and put the washing machine on during those hours. Like yes our machine is fairly new but I don’t think it’s so new that it’s using around 0.2kwh an hour or 2p to run a cycle, and the hours I’ve picked there is also generally someone in the house anyway so some lights will be on likely working on the laptop/ watching tv. 
 

just something doesn’t seem right with the way it’s being calculated.

Like maybe with the delays in smart meter sending the data (ours is set up for half hourly though) that it doesn’t actually send the busy period 

Morning ​@ctify and a warm welcome to the OVO Forum.

Please could you confirm whether you’re referring to opting into Power Move Flex events, or whether you’re referring to the Beyond free electricity offer?