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Will my power go off over a bank holiday weekend if I run out of emergency credit


Hi will my electric go off over a bank holiday weekend,e.g.,good Friday Saturday Easter Sunday & Easter Monday.

Best answer by Blastoise186

Updated on 12/11/24 by Emmanuelle_OVO:
 

If you need to contact us regarding an out of hours emergency follow the steps below:

 

Pay as you go emergencies - https://www.ovoenergy.com/help/article/emergencies

Phone: 0330 175 9669

Opening hours:

Mon-Thu 8am to 8pm

Friday 8am to 6pm

Sat-Sun 8am to 5pm

 

Pay Monthly and Pay as you go users can also send us a private message on our Social Media channels at the following links:

https://www.facebook.com/ovoenergy/

https://x.com/ovoenergy?lang=en

https://www.instagram.com/ovoenergy/?hl=en

 

One of our Social Media team members will respond to your messages as soon as possible and you’ll find the opening hours below:

Opening hours:

Mon-Fri 8am to 8pm

Sat-Sun 8am to 5pm
 

 

Generally, no. You’ll usually get a Non-Disconnect status.

However, I strongly recommend topping-up NOW if possible, just to play it safe

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3 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • 7898 replies
  • Answer
  • April 7, 2023

Updated on 12/11/24 by Emmanuelle_OVO:
 

If you need to contact us regarding an out of hours emergency follow the steps below:

 

Pay as you go emergencies - https://www.ovoenergy.com/help/article/emergencies

Phone: 0330 175 9669

Opening hours:

Mon-Thu 8am to 8pm

Friday 8am to 6pm

Sat-Sun 8am to 5pm

 

Pay Monthly and Pay as you go users can also send us a private message on our Social Media channels at the following links:

https://www.facebook.com/ovoenergy/

https://x.com/ovoenergy?lang=en

https://www.instagram.com/ovoenergy/?hl=en

 

One of our Social Media team members will respond to your messages as soon as possible and you’ll find the opening hours below:

Opening hours:

Mon-Fri 8am to 8pm

Sat-Sun 8am to 5pm
 

 

Generally, no. You’ll usually get a Non-Disconnect status.

However, I strongly recommend topping-up NOW if possible, just to play it safe


  • New Member*
  • 1 reply
  • April 8, 2023

Did your disconnect thanks


Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • 7898 replies
  • April 8, 2023

Free Vend Mode blocks disconnection.

Likewise, Non-Disconnect Mode also blocks disconnection 


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