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Best answer by BPLightlog

Updated on 17/07/26 by Ben_OVO

Depending on your make of meter it should look something like this 

The reference number top right is the Meter Serial Number, and you can find your Meter Point Reference Number (MPRN) on the Cadent website here (edited by Moderator).

If you have a gas smart meter, the meter serial number will be a mix of numbers and letters shown above the barcode of the meter.

4 replies

BPLightlog
Super User
BPLightlogSuper User
Super User
October 1, 2024

Do you mean your reference number for your meter @amy cowan ?

There is a meter reference number and also a meter serial number which should both be on your bill

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
A
Rank 1
amy cowanAuthor
Rank 1
October 1, 2024

Yes sorry!

Im a nee tenant in my first home so i don’t know how all this works lol. I have been told 2 weeks ago they would send out a gas card but still haven’t received one.

Thank you 

BPLightlog
Super User
BPLightlogSuper UserSolved
Super User
October 1, 2024

Updated on 17/07/26 by Ben_OVO

Depending on your make of meter it should look something like this 

The reference number top right is the Meter Serial Number, and you can find your Meter Point Reference Number (MPRN) on the Cadent website here (edited by Moderator).

If you have a gas smart meter, the meter serial number will be a mix of numbers and letters shown above the barcode of the meter.

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Abby_OVO
Community Manager
Abby_OVO
Community Manager
October 2, 2024

Hi @amy cowan 

 

I hope BPLightlog’s reply was helpful here.

 

If you’re awaiting a top up card for your gas meter, it’ll be best to reach out to our Support Team to chase that down or they’ll request a new one be sent out if needed. 

 

 

Let us know how you get on.

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