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PickledPanther
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August 27, 2026
Question

No option to change regular payment amount in PAYG anymore

  • August 27, 2026
  • 0 replies
  • 2 views

Hello all,

I have a regular topup amount thats automatically taken from my bank account every month, I want to increase the payment, but there’s no longer any option to manage it in the new app or on the topup portal.

If it releveant - this is PAYG electric with a SmartMeter.

Any help is appreciated.

Terms & ConditionsAccessibility statement

OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

OVO (S) Gas Limited is part of OVO Group Ltd