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Question

my gas account is not showing on the bew OVO app only my electricity?

  • July 26, 2026
  • 1 reply
  • 26 views

My gas account is not showing on the new OVO account i had to download, my electricity one is there. I can not top up with out this, i have tried doing rhis through the online chat but it was useless and i was told to add the accunt by hitting the + sign ,but that is just to top up electricity. Can anyone help me.resolve this please

1 reply

Ben_OVO
Community Manager
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  • Community Manager
  • July 27, 2026

Hi ​@Perksy1977,

 

I’ve replied to you on your other post about the same thing - please only reply on the other post to help the community help you with this query. Cheers!