my gas account is not showing on my new app

Morning ​@Perksy1977 and a warm welcome to the OVO Forum.

Sorry to hear that the gas isn’t showing. Thankfully, this is normally down to an easily fixable reason. Most commonly, this issue can be caused by gas and electricity being on two separate accounts, or the meters nor being labelled correctly as smart meters on the account. Both these scenarios are normally quick fixes for our Support Team, so please get in touch with them as soon as you can. 

If the gas is on a separate account, then this account can be linked to the electricity account, and you’ll then be able to select between the two accounts when logging in:

Please keep us updated as to how you get on, and let us know if you have any further questions - always happy to help.

To confirm - you can still top up with the old Top Up app for now whilst the new one is sorted.