I tried to top up my gas meter but no credit has been added. I have since realised that the account number I was given when I set up the account does not match the one associated with the meter.
What can be do about this? Can I retrieve my £35?
Answer
Mistakenly topped up the wrong meter
Best answer by Blastoise186
Updated on 08/08/25 by Abby_OVO
You’ll need to talk to the Support Team about this - but I can’t guarantee they’ll be able to do anything. It is usually your responsibility to ensure the details are correct so please try to double check in future.
+1- Plan Zero Hero
- Answer
Updated on 08/08/25 by Abby_OVO
You’ll need to talk to the Support Team about this - but I can’t guarantee they’ll be able to do anything. It is usually your responsibility to ensure the details are correct so please try to double check in future.
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