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Just got a smart meter installed- How do I top up?
Hello I just got my smart meter and about to run out of the emergency units. Please how do I top up as soon as possible?
Abby_OVOBest Answer
Community Manager
Oct 9, 2023 9:09 AM UTC
Updated on 05/08/26 by Abby_OVO
Hey
If you’ve got a smart meter, you can top up online and on the app remotely.
How can I top up my Pay As You Go meter?
You can add credit to your meter via the following options. Top up anything between £1 and £200 at a time.
Helpful to know: you’ll need to add credit to your electricity and gas meters separately (if you have both).
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OVO app
You can top up anytime using your smartphone. Just download the OVO app from the Apple App Store or Google Play. Features of the app:
- Securely store payment details for faster top-ups
- Top up any amount between £1 and £200
- Track all top-ups
- In Person
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You can also top up at any PayPoint, Payzone shop, or Post Office. Bring your top-up card(s) to pay over the counter. Find your nearest:
- PayPoint or call 0330 400 0000
- Payzone shop or call 01606 566 566
- Post Office
- Top-up online
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You can also top up online with a payment card or bank details. If someone needs to top up on your behalf they should visit topup.ovoenergy.com.
- Over the phone
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You can also top up over the phone. Just give us a call on 0330 175 9669 and select option “1”.
I’ve linked below to a really helpful topic hub containing lots of topics all about topping up:
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