Do you need to manually add the top up to your gas smart meter?

In this short video we'll show you how to top up your gas credit on your Elster meter. 

You'll need your Unique Transaction Reference Number (UTRN) which can be found on your receipt or confirmation email. Then just follow the steps in the video.

Got an issue topping up your smart gas or electricity meter? See our topic guide on common issues and fixes. 

Thanks,

The OVO Team