Updated on 02/09/25 by Abby_OVO
Do you need to manually add the top up to your gas smart meter?
In this short video we'll show you how to top up your gas credit on your Elster meter.
You'll need your Unique Transaction Reference Number (UTRN) which can be found on your receipt or confirmation email. Then just follow the steps in the video.
Click to watch our YouTube video - How to top up your gas on your Elster meter
Got an issue topping up your smart gas or electricity meter? See our topic guide on common issues and fixes below:
Have a question about your pay as you go account? Click the link below to find out how to contact us!
Thanks,
The OVO Team