Do you need to manually add the top up to your smart meter?

In this short video we'll show you how to top up your electricity or gas credit on your Smart Energy Tracker. 

You'll need your Unique Transaction Reference Number (UTRN) which can be found on your receipt or confirmation email. Then just follow the steps in the video.

Got an issue topping up your smart gas or electricity meter? See our topic guide on common issues and fixes. 

Thanks,

The OVO Team