Updated on 29/08/25 by Chris_OVO:
Re-enable your EDMI electricity smart meter by following these steps
If your credit has run out and your supply has switched off, once you have credit on the meter again you'll need to re-enable your supply. This is a built in safety feature of your meter.
In this short video we'll show you how to re-enable the electricity supply on your EDMI meter. Before you begin make sure you’ve switched off all appliances.
Click to watch our Youtube video - How to re-enable the electricity supply on your EDMI meter
If you’re off supply and unable to reconnect following the steps outlined in the video, please contact our Support Team directly.
How to get in contact about my OVO Pay As You Go account
Thanks,
The OVO Team
