Updated on 07/08/25 by Chris_OVO:
Here’s how you can get emergency credit live on your Landis & Gyr gas smart meter
In this short video we'll show you how to access emergency credit on your Landis & Gyr (L+G) smart gas meter. This makes sure your home has gas until you're able to top-up.
Please remember that any emergency credit used will need to be paid back and this will be taken from your next top-up.
For more information on prepayment smart meters and a list of meter manuals, check out the forum topic below.
Have a question about your pay as you go account? Click the link below to find out how to contact us!
Thanks,
The OVO Team
