Updated on 08/08/25 by Chris_OVO:
Here’s how you can get emergency credit live on your Elster electricity smart meter
In this short video we'll show you how to access emergency credit on your Elster electricity meter. This makes sure your home has electricity until you're able to top-up.
Please remember that any emergency credit used will need to be paid back and this will be taken from your next top-up.
For more information on prepayment smart meters and a list of meter manuals, check out the forum topic below:
Have a question about your pay as you go account? Click the link below to find out how to contact us!
Thanks,
The OVO Team
