Hi, I’ve downloaded the new Ovo app and only my gas account is on there. Could anyone tell me how I get my electricity account on there please?
Question
electricity missing on ovo app
+4Hi
I asked internally about this, they’ve asked if you’re a new PAYG customer?
Or have you been a Pay As You Go customer for some time and were asked to move over to the new app?
I’d also like to check that both meters are smart PAYG meters? Any additional information would be helpful here.
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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.
OVO (S) Gas Limited is part of OVO Group Ltd