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Can I pay by pay point?

  • September 3, 2025
  • 4 replies
  • 155 views

Hi, i wanted to pay bill by cash on pay point but they were asking me for a barcode to scan which I haven’t got on my bill. How can i do that?

Best answer by Chris_OVO

Hey ​@Noora,

 

Welcome to the community! 

 

As ​@Blastoise186 has correctly advised Paypoint isn’t a method of payment we accept. You can find more information on our different payment methods at How to pay my OVO Energy bill.

 

If you have any more questions please let us know. 

4 replies

Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • September 3, 2025

Hi ​@Noora ,

If your bill doesn’t have the barcode, I’m afraid you can’t use PayPoint for it. You’ll need to use another method.


Chris_OVO
Community Manager
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  • Community Manager
  • Answer
  • September 4, 2025

Hey ​@Noora,

 

Welcome to the community! 

 

As ​@Blastoise186 has correctly advised Paypoint isn’t a method of payment we accept. You can find more information on our different payment methods at How to pay my OVO Energy bill.

 

If you have any more questions please let us know. 


  • New Member*
  • September 4, 2025

There is no barcode in my email bill, so i could pay at paypoint.


Chris_OVO
Community Manager
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  • Community Manager
  • September 4, 2025

Hey ​@Sanambanai,

 

I’ve merged your questions into this topic as they are the same question, and you’ll find all the answers you need right here.