Wrongly charged exit fee, when i am out of plan.

Presumably you were on a fixed plan when you switched away.

What fixed plan was it and how long was left on that fix?
 ie. what was the end date of the fix? Or on what date did you take out the fix?

Hey ​@Ricky Saunders 

Nukecad has left some helpful questions on the situation, if you could answer those it’d be helpful to add some more context to this.

If you were not in the renewal period for a fixed contract, and had more than 53 days to go before your contract ended, then switching to a new supplier will incur exit fees. You can find more on exit fees here.

I would also like to note that OVO haven’t been taken over by EON at this moment, this is why you’ve not received any notice of this. It’s still subject to regulatory approval processes. You can find out more on that in the topic below:

It said on the website that i was out of plan but apparently i was on a plan until 2027, after speaking to an agent. i still dont agree with the exit fee of 90 pounds for gas that is like a years worth of gas for me.

And i know the join has not been finalised yet but it will be before 2027 it said nothing in my contract about being part of eon.

( I will not be part of eon at all and will make sure of that )

When i moved in to my property they tried billing me for a time period that was before i had the keys and tenancy. Instead of chasing up with the correct people. The previous tenants or the housing association. They sent me several threatening letters, the customer service from them was disgusting when i tried talking to them and eon was on watchdog years ago for this very reason. They threatened to send out the bailiffs over Christmas for a debt that was not mine, was rude unhelpful aggressive. This was a particular hard time in my life as well, as i had just lost my brother to suicide. This is the reason i am now leaving ovo, because i want no part in eon.