I was supposed to get my boiler serviced last Friday at 8.30am but they didn't arrive. Allegedly an issue with a gas leak on another job. It is supposed to be now be done tomorrow (Wednesday) but I have no time and they don't seem to want to talk to me.
Anyone else had any issues with the free service?Â
Best answer by Emmanuelle_OVO
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Updated on 19/09/23 by Abby_OVO
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Sorry for the issues you’re having,Â
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If the free boiler service was part of the Customer Support Package you can contact CORGI HomeHeat by calling 01383270891.
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Hope this helps.Â
my pre planned annual boiler service was booked for yesterday and the engineer didnt arrive.
I took the day off work and stayed in - no phone call no nothing i am furious
Hi
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I’m sorry to hear about it. You may be owed some compensation if you weren’t given at least 24 hours notice of the appointment not going ahead.Â
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To discuss this and the rearranging of your appointment, chat with OVO’s Homeplan team. They’re contact details can be found here.Â
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