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Rank 1
October 14, 2022
Solved

Where can I find my Economy 7 peak and off peak hours?

  • October 14, 2022
  • 54 replies
  • 26767 views

Only place I could find a mention of times for E7 were on this page:

https://www.ovoenergy.com/guides/energy-guides/economy-7

The exact time window varies depending on your energy supplier, where you live, and other factors. But generally, the 7 off-peak hours fall somewhere between 10pm and 8.30am. (Remember, this can change with British Summer Time).

 

I am not looking for a 'general' idea of what time OVO E7 hours are. I am looking, and have been looking for exactly what those hours are. This information seems to have been deliberately hidden from both the public, and your customers.

 

Is this hidden so well for any particular reason? Is it something they vary regionally, or from day to day? 

Best answer by Blastoise186

Updated on 30/04/26 by Ben_OVO

 

When are my peak/off peak hours?

 

If you have a Smart meter installed by OVO, the off-peak times can be worked out using your Meter Point Administration Number (MPAN). You can find your MPAN on the ‘Plan’ page of your online account or OVO app (download for Android or iOS).

 

Then use this table below; the first two digits of your MPAN is the ‘Area ID’; the ‘Off peak’ times are on the column second from the right:

 

 

Please be advised that SecureAclara and Honeywell smart meters don't adjust for British Summertime. This means during summer your off peak times will be an hour later than advised above. 

 

If you have traditional meters or smart meters that were not installed by OVO, the off-peak hours may vary. The best way to find out in this case would be reaching out to your supplier (or our Support Team if you’re an OVO customer).

 

Try these guides too.

You’ll find the exact times for your area.

54 replies

Newcomer
July 10, 2023

Thank you

Newcomer
January 30, 2024

Hello

Can anyone help me please?

Is there a general off peak times for electricity usage being OVO customer?

Many thanks

D

Blastoise186
Super User
Super User
January 30, 2024

Hi @Wrens ,

We can do that, but we need to know your tariff first - and also what region you’re in.

Thanks

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 1
May 5, 2024

Hi

I have to submit 2 meter readings.

I have recently switched to ovo.

 

What time are off peak

And what times are on peak please?

The Internet says numerous different things.

 

Following the ovo guidance of pressing 6

 

It doesn't have an import 2.

 

It just says

Import register 01

Then ovos details.

 

I'm sight impaired and only want to do this once as it's incredibly difficult for me to do it.

 

Many thanks. 

Firedog
Super User
Super User
May 5, 2024

Can you take - or get someone to take - a clear photo of the meter itself? We’d then be able to tell you which buttons to press to get the readings you need. 

The offpeak hours vary around the country. Find your region on the map, then look for the corresponding times in the table:
  


 

 

These are GMT times, so depending on your meter, they will probably be an hour later now during British Summer Time.

Last, you may be able to get someone to come and read the meter for you if you have difficulty doing it yourself. Contact Support and explain the situation to them; they should offer to enrol you on to the Priority Services Register.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
juliamc
Rank 20
Rank 20
May 6, 2024

@Firedog no map ☹️

Firedog
Super User
Super User
May 6, 2024

 no map ☹️
 

Oops! Fixed, I hope 🙏🏻

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Rank 4
October 5, 2024

Hi

How do I know when my economy 7 meter charges the night rate?

It is supposed to be on my bills but I don't see see it.

Also will all consumption be the lower rate or just the night storage heaters.

I see my readings / usage & have a smart meter.

Thanks

 

Firedog
Super User
Super User
October 5, 2024

You’ll see the times on the plan page on the web. They don’t seem to be given in the app.  

Plan - OVO Energy

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Rank 4
October 6, 2024

Hi 

I've got it thankyou.