Trying to set up an account but dont have an account number
Good morning!
So i am trying to set up an account, as the previous tenants in my new flat used ovo, and i used energy for about a month before switching, however whenever i try to set up an account it asks for an account number, which i don’t have. The account number on the bills is clearly linked to the previous tenants. Ovo are also trying to charge me for energy used before i moved it + the debit buildup by the previous tenants but that’s a situation for when i have an account set up.
Thank you!
