Trying to claim the reward for restaurants but it says I've used the voucher?

Hi

​@AutoTech 

This has been a common theme for at least the past decade if not longer. Companies offering side benefits instead of the opportunity to reduce bills through specific actions or choices. Hard discounts replaced by a lottery, draw schemes or vouchers. My thought on this is that the older generations valued hard cash discounts but more recent generations view life through the lens of lotteries and prize draws. We can probably track down the origin of this to the start of the National Lottery because that changed the landscape of what is perceived to be a benefit.

The only cure would probably be to look to see if any energy supplier is not actively using this instead of hard discounts. I also suspect that it was the imposition of the Energy Cap by the government through Ofgem that is stifling real competition between energy companies so the only wiggle room left is side benefits that don't actually amount to much except to those who have an actual need for them. A bargain is only a bargain if you needed it in the first place.

I wish you luck on finding a fix for that.

Peter 

I don't mind companies providing rewards schemes but they should at least be easy to use. This particular scheme is very difficult. When I got to the important part of obtaining a code to use at the restaurant I was told the code has already been used. ☹️

Thanks Ben, I’ve tried that already, they sent a code to enable me to get a QR Code but it didn’t work. It just told me the code has already been used. It’s not worth the all the time and effort just to save a small amount of money.

why can’t you just give customers a discount code directly instead of making us jump through hoops.