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Rank 5
December 28, 2023

Price increases for off-peak rates (Superdeal)

  • December 28, 2023
  • 34 replies
  • 1264 views

Just received notification of the price changes from 1 January:

Day rate - reduced by 6.22p/unit

Night rate - increased by 2.15p/unit (10% increase)

Heating rate - increased by 5.07p/unit (24.6% increase!!)

This means that the night rate savings is reduced from 17.45p to 9.08p/unit

And the Heating rate savings in reduced from 18.45p to just 7.16p/unit - and this is the first time EVER that the Heating rate has been more expensive than the night rate.

This is grossly unfair of those of us with electric heating (storage heaters). 

It also significantly reduces the savings that can be made by storing night rate in a battery for use during the day time. 

This is a massive backward step by OVO.  They should be incentivising us to use electricity when its cheaper to generate.  Instead, it looks like they are trying to reduce the savings that can be made by storing heat/electricity in order to increase their profits further. 

I am not happy.

Pinned Reply By Jeffus

Updated on 03/09/25 by Ben_OVO

If you’ve come across to OVO on a Superdeal tariff, support for this will be ending soon following the shutdown of RTS. You can find out more here:

 

@SteveUK once you have a smart meter hopefully switching will be easier as new tariff are launched.

I don’t have a wiring diagram but confirm that our Superdeal meter has 6 cables going into it (including 3 output cables).  Our wiring set up is complex as it also includes a storage battery (and the Gateway controller) as well as a 4-pole contactor which switches on the storage heaters when triggered by the RTS signal.

So it sounds like the 4 pole RTS switch will have to go when the RTS meter goes.

You may want to think about what setup you want with the smart meter. You may have already done this.

A five port smart meter setup where the 5th terminal turns on and off in sync with the off peak timing of an E7 etc tariff

A 4 port smart meter setup where the tariff simply changes on the live terminal and you rely on your own external controllers to time when you charge your storage heaters.

The later option may give you more flexibility in the future as new tariff are launched. 

There is functionality built into smart meters to control external equipment called ALCS but no one currently uses it and it is unclear if it ever will now.

34 replies

Blastoise186
Super User
Super User
December 28, 2023

At the moment, the only link I have (sorry about this!) is https://www.ovoenergy.com/help/article/electric-heating/economy-9 . You’d need to talk to OVO to get more details.

As for your other question, OVO will arrange to remove any timeswitches that are connected to the existing meter at no charge, provided they’re ones that were supplied along with the meter - OVO won’t touch ones you bought yourself. They will also arrange safe disposal of them as well, again at no charge. Those timeswitches would serve no further useful purpose to you, so there’d be no reason to keep them.

If the meter or timeswitches were replaced independently of each other in the past by an engineer (such as if they broke), that’s fine - the job scope would still cover removing whatever is currently in place.

Given that Superdeal operates on a single meter, I can’t see it being a case of spaghetti wiring, so migrating to a Five-Terminal Smart Meter shouldn’t be too tricky for a suitably trained engineer to do. My guess is that it’d just be a case of swapping them out and making sure the meter tails are plugged into the correct terminals. The ones going to the timeswitches wouldn’t fit but that doesn’t matter anyway as any external timeswitch would be replaced by functionality within the meter itself.

IIRC the engineer would also move all the wiring over to the new meter and set it all up based on what needs to be controlled and what can just run 24/7. Anything beyond that however, may require a private electrician at your own cost - doing away with one of the consumer units and moving everything to just a single consumer unit is one such example of what OVO won’t do. Whatever work is done by the OVO engineer however, is included at no cost as long as it’s in-scope of the SMEX (Smart Meter EXchange) job.

OVO is able to discuss that with you before you book, so you know what to expect before anything is committed.

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SteveUKAuthor
Rank 5
December 28, 2023

We do not have any time switches at present as all storage heaters (10 of them) plus immersion heater are switched on and off remotely by the RTS signal.

Are you saying that the smart meter would be able to control the power to the storage heaters so they are only active during the cheap rate periods or will they all require their own time switch?

Blastoise186
Super User
Super User
December 28, 2023

Yup. The meter itself would control them, just like the RTS Signal does now with your current setup. That’s the easiest way to do it.

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Blastoise186
Super User
Super User
December 28, 2023

By the way @joanx , in case it helps there’s resources out there such as SmartMe, which is extremely helpful if you want to know more about smart meter stuff. You’re also welcome to PM any of the Forum Volunteers too (we don’t bite!) if you fancy just chatting to us about something. Sometimes, we might even reply back. :D

You can do that by going to our profiles and hit the message button from there. The only thing to note is that if someone needs support, we prefer to do that out in the open as it’s easier.

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SteveUKAuthor
Rank 5
December 28, 2023

I’ve just been reading the conversation ‘Are Economy 10 tariffs available yet?’ and deeply alarmed that many other people are experiencing major problems and conflicting advice on tariffs.  Yikes!

Newcomer
December 29, 2023

Not RTS, I am on a Smart Meter. I had the Smart Meter installed a year ago by SSE. I don’t know if it an RTS meter before, as I have only just started to become a meter nerd 🤓, but I was able to keep my tariff and eventually migrate it to Ovo.

 

 

Update: The previous meter was less than 2 years old, so obviously not RTS

Jeffus
Rank 20
Rank 20
December 29, 2023

Yup. The meter itself would control them, just like the RTS Signal does now with your current setup. That’s the easiest way to do it.

Excuse my ignorance. I appreciate this will be difficult to be sure @Blastoise186 

So are the Superdeal meters typically 6 port meters? This is a superdeal meter with 6 ports and all the clocks are within the meter in this example, I assume like @SteveUK. 3 separate circuits for storage heaters, water, everything else.

So would he have the hot water and storage heaters wiring combined at the meter and hence switched on at the same time from the replacement 5 port smart meter? The screenshot infers the water may be switched on for less time via the actual superdeal meter which complicates things a bit. It makes sense as you wouldn't normally have water heating on as long overnight as storage heater charging.

I am assuming there are no timers for charging on the actual storage heaters or a timer on the hot water tank.

There is also a Boost button on the actual superdeal meter. I don't think any smart meters themselves have boost buttons? Do you think rewiring might be needed to accommodate  boosting outside off peak hours for water and heating with a smart meter replacement?

 

Blastoise186
Super User
Super User
December 29, 2023

I think that’s where I need to tag team with someone who’s been dealing with these upgrades. :)

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Jeffus
Rank 20
Rank 20
December 29, 2023

@SteveUK I don't suppose you have any wiring documents like those a couple of posts up that describe your actual setup?

Jeffus
Rank 20
Rank 20
December 29, 2023

I think that’s where I need to tag team with someone who’s been dealing with these upgrades. :)

Good plan.

I have only managed to dig out just that partial screenshot wiring diagram. The whole document would give more clues on what might have to be changed if anything by @SteveUK. Be interesting to find out what ovo are considering for these Superdeal setups.