OVO Plus Tesco offer? Is this legitimate?

My “Profile” does not include a link to “Our Partners”; where is it or any suggestions?

Hey ​@JohnBurridge 

What version of the app do you have? Do you have beyond?

 

I access OVO on my PC only; my contract is called One-Year Fixed. JB

This is the bottom of my Profile page:
  

Do you not see this?

Thank you, but my Profile page is different:

If your browser has excessively strict anti-tracker settings, it can break sites. Try turning the settings down to Balanced or Standard - this usually helps.

It is beyond my understanding but with Firefox, not Google, I have the “Our Partners” link and, supposedly, I will get all these Tesco points in 60 days. Many thanks for your help. JB

I’m glad that’s sorted ​@JohnBurridge  😊

How do you link Tesco clubcard? I have looked on app and can’t see it anywhere. J 

Hi ​@jod295 ,

If the offer is still active (which it does appear to be), you’ll find it in the app - but you have to be on OVO Beyond i.e. paying by Direct Debit and have a Smart Meter for it to show up. It’s under Profile → Our Partners in the app.

If you pay any other way, you cannot redeem this one.

Hey ​@jod295,

Welcome to the Community! 🎉

As ​@Blastoise186 has advised it’s currently an offer that you can link through OVO Beyond. You’ll find more information on our Tesco offer here. Keep us updated if you manage to get everything linked! 

As part of the previous Tesco partnership offer, i linked my clubcard, however, although having updated the OVO app to version 20.0.4, The current offer is not appearing within my beyond tab. I don’t want to miss out on the opportunity of winning 1 million clubcard points therefore am keen to have this resolved and would appreciate some support. When logging on to the OVO webpage, ‘partnerships’ also no longer appear under my profile. 

Thanks in advance 

*****resolved*****

I’m also having problems find Tesco on the app, how did you resolve it please

Hey ​@Happychic, 

I've reached out internally because I’ve noticed a few others have been having the same issue. If you could take a moment to check that your app is updated to the latest version, that would be great! Also, try closing the app completely and reopening it—this should help refresh everything. 

 If I hear anything new, I’ll make sure to update this thread. I’ll also tag ​@CMW so they receive a notification as they might be able to help.