Skip to main content

Hi.

 

I have no electric and need to contact someone from ovo energy. It says online not open now till 28th. Can someone please help me? It is not a power outage or anything to do with that. Already called 105. 

 

Thanks,

Lisa

Do you know what the problem is? Has your electricity meter failed?

OVO’s phone lines should be open right now. 0330 303 5063.

But if you’re on Pay As You Go, you need Boost instead, it’s 0330 102 7517.

@Blastoise186  The website says the phone lines are closed today.

https://www.ovoenergy.com/help/christmas-opening-hours

Updated on 20/10/23 by Abby_OVO 

 

You can find our opening hours and how to contact us here:

If you’re off supply for electricity and we’re closed, please call the Distribution Network Operator (DNO) on 105 – (they’re the people responsible for problems with the cables supplying electricity to your home).

 

Before you ring, please remember to:

  • Check your trip switch 

 

You can also try contacting the Support Teams on Social Media via Facebook or X (formerly Twitter).

 

You can try https://help.ovoenergy.com for live chat. Otherwise… 105 it.

Twitter may be worth trying: 
  

 

 

Hey @Lisadavies,

 

Really sorry to hear of the issues you’ve had!

 

Did you get this sorted? 

 

If not, our Support Team are open as usual today so you can call us to book in an emergency meter exchange.

 

 

Reply


Terms & ConditionsCookie settings