OVO app - meter reading submission(s) anomaly

​@KevinJH thanks so much for getting back to me with the info, that’s really helpful.

I’ve reported this internally and will let you know when I hear back.

​@KevinJH I’ve sent you a private message - please get back to me when you can.

Thanks.

Update 12/3/26;  noticed this morning that the webpage is now correctly showing last submitted gas reading so that’s a plus.  The app is also now showing a previous gas reading too though it’s a month out of date but progress of sorts…...

Hey ​@KevinJH 

Thanks for popping back with that update on the reading history, I’m glad to hear it’s going in the right direction and they’re appearing on both. 

Hopefully it keeps increasing how often they pull to the app, if you do see any further issues or it heading back the other way and showing less, do let us know.