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Rank 1
October 22, 2025
Solved

Meter reading history - not displayed to three decimal places anymore?

  • October 22, 2025
  • 2 replies
  • 102 views

Until last Monday (21st Oct) my meter reading history was available to three decimal places, but now only integer values are being shown. Is this a glitch or a permanant (yet irritatingly inconvenient) system ‘improvement’?

Best answer by Firedog

I’ve noticed that the three-decimal figures sometimes appear after a delay. I haven’t found out what the trigger is, but I agree that the integer display is intensely annoying.

PS A similar flaw affects the Usage pages. Most modern meters return data with three decimals, so there’s no excuse for not showing them here as well. Billing details happily do show readings to three places of decimals, so its easy to check the calculations for precision.

2 replies

Firedog
Super User
FiredogSuper UserSolved
Super User
October 22, 2025

I’ve noticed that the three-decimal figures sometimes appear after a delay. I haven’t found out what the trigger is, but I agree that the integer display is intensely annoying.

PS A similar flaw affects the Usage pages. Most modern meters return data with three decimals, so there’s no excuse for not showing them here as well. Billing details happily do show readings to three places of decimals, so its easy to check the calculations for precision.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
ianjAuthor
Rank 1
October 22, 2025

While of zero practical value, its always comforting to know one isn't alone in perceiving a situation as being problematic! I'd noticed the delay on displaying the decimal figures, but that hasn't happened yesterday or today as yet.

I've emailed customer support.