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Question

Isnt all this Forum stuff a bit silly?

  • June 16, 2026
  • 2 replies
  • 24 views

What is the point of all this? 

I want a simple app where I can top-up and track usage without any hassle. 

The home page should give us info on if servers are stable and such. Instead it is littered with a lot of nonsense like a Discord server. 

Some features are barely even working. I can't even select the topic properly in one go. 

On thr OVO Energy accounts on the web browser I cannot even see any information with regards to my profile. 

 

2 replies

Ben_OVO
Community Manager
Forum|alt.badge.img+4
  • Community Manager
  • June 17, 2026

Hi again ​@Shaiakh,

 

To confirm, this Forum is not your online account, and is a community where people can discuss their energy accounts, energy saving kit, and anything to do with the wider Industry,

 

Your online account / app is something else entirely, and is a private portal for you to manage your own energy account. I’m sorry for the issues you’ve reported on your other thread, and I’ll let you know on that thread if I hear back about it. Hopefully the app issues you’re experiencing should be fixed soon.


  • Author
  • Rank 2
  • June 17, 2026

Hi again ​@Shaiakh,

 

To confirm, this Forum is not your online account, and is a community where people can discuss their energy accounts, energy saving kit, and anything to do with the wider Industry,

 

Your online account / app is something else entirely, and is a private portal for you to manage your own energy account. I’m sorry for the issues you’ve reported on your other thread, and I’ll let you know on that thread if I hear back about it. Hopefully the app issues you’re experiencing should be fixed soon.

Thanks Ben. 

Appreciate your help and concern.