My electrical supply regularly trips but it is only the main isolator switch that trips not any RCDs in the consumer board.
I am told that the existing isolator switch is probably faulty and OVO consider that this is chargeable item.
Surely OVO have a duty of care to replace their own faulty equipment? I do not own this and it is existing equipment- is this correct that I should pay?
Best answer by Blastoise186
Updated on 19/08/25 by Ben_OVO
Â
Â
HiÂ
I’m a forum volunteer here. I don’t work for OVO.
I’m afraid maintenance of isolator switches do fall outside of OVO’s responsibility and come within your realm. There’s a guide on the forum that may help.
Suppliers are only responsible for installing them. After that, it’s up to you.
+1Updated on 19/08/25 by Ben_OVO
Â
Â
HiÂ
I’m a forum volunteer here. I don’t work for OVO.
I’m afraid maintenance of isolator switches do fall outside of OVO’s responsibility and come within your realm. There’s a guide on the forum that may help.
Suppliers are only responsible for installing them. After that, it’s up to you.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
