How long does it take for money to appear on your OVO account?
Why does it take so long for monies paid to show on your account?
Why does it take so long for monies paid to show on your account?
Updated on 01/09/25 by Emmanuelle_OVO:
Hi
Depends on how you pay!
If you want the fastest processing time, you should consider Credit/Debit Card or Direct
At OVO, paying your bills can be done in lots of ways, so you can always pick the one that works best for you.
Pay by Direct Debit: This is the easiest way to budget your payments as everything is done automatically – month after month after month.
Make a card payment: You can do this in or by calling us on 0330 303 5063 Monday to Friday from 9am till 5pm. We accept all major credit and debit cards (except for American Express).
Pay by cheque: Scroll down to find out more about how this works.
Make a bank transfer to our bank account: There’s more info on this as you read through this guide.
Paying by Direct Debit is easier – because we spread your costs evenly over a year. This can protect you from having to pay more when you might use more energy (for instance, in winter). Plus, you’ll never forget to make a payment as it all happens automatically.
While we usually set this up for you when you join us, you can also do it at a later date either:
In your online account – check out the steps for setting up your Direct Debit
By calling us on 0330 303 5063 (Monday to Friday from 9am till 5pm) – we’re happy to help
Join over 50,000 members already using the OVO app. Download yours today, and you’ll be able to do everything online from checking your balance, changing your Direct Debit, or making a payment.
Get the OVO Energy app for free in the App Store and Google Play.
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